Reviews (1,253)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this is a powerful solution for complex shipping needs that native Shopify tools can’t handle. They highlight flexible, condition-based rules by product, ZIP, weight, value, and country, plus surcharges and live carrier rates like FedEx. Many mention reliable performance, accurate checkout rates, and reduced manual work. Support is repeatedly described as exceptional, with fast responses and hands-on help configuring intricate setups.

August 26, 2026

Amazing support and the app is easy to navigate and add complex shipping rules and rates, would recommend for any store owners looking for this :)

TheEND
Australia
About 1 year using the app
August 25, 2026

VP was very helpful in helping configure shipping rules with postcodes and product data

The Sleep Store
New Zealand
1 day using the app
August 24, 2026

Team helped me out with delivery customisation options. Works great!

Lassoed Love
Australia
About 23 hours using the app
August 24, 2026

We have used cart weight & product tag features, really loved the app.

VP, made our life easy with his prompt support.

DITO
India
6 months using the app
Edited September 18, 2026

Really enjoying this app! The support team has been so helpful. Highly recommend!

Linda Richards Luxury
United States
29 days using the app
August 6, 2026

Jennifer has been incredibly helpful throughout my experience. She's always friendly, knowledgeable, and quick to assist whenever I have questions. The app is also easy to use and has made everything much more convenient. I'm very happy with the service and would definitely recommend it to others!

Falcon Electrical
United Kingdom
1 day using the app
August 4, 2026

Vinduju and Varatharaj are extremely helpful with any technical queries we have had so far - great work guys!

RackZone
Ireland
11 months using the app
August 3, 2026

Tremendous customer service in helping out with the needs of our store!
Highly recommend it as the app itself is very user friendly for PC novices!

YardMaster International
United Kingdom
8 months using the app
July 30, 2026

Barath was very helpful in making sure I set this up properly and even provided help beyond the questions I asked on things I had missed.

B-Side Edition
United States
7 days using the app
July 16, 2026

I had a hard time setting up the ShipX App because I was impatient and looking for instant success. The support team was quick to help and together we successfully set everything up.

VASCAAquariumSupply
United States
1 day using the app