Reviews (1,253)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this is a powerful solution for complex shipping needs that native Shopify tools can’t handle. They highlight flexible, condition-based rules by product, ZIP, weight, value, and country, plus surcharges and live carrier rates like FedEx. Many mention reliable performance, accurate checkout rates, and reduced manual work. Support is repeatedly described as exceptional, with fast responses and hands-on help configuring intricate setups.

June 22, 2026

Nobody can go wrong with this app customer service is 5 star they really know there produduct

Amazing Christmas
Australia
6 days using the app
June 19, 2026

Great app and great support.
Can book a call if needed and Varatharaj on the other end in my case explained everything I needed and helped with screenshare to fix the issue we were having

Azeron
Latvia
About 1 year using the app
October 10, 2026

Thanks to VP for their professionalism, which helped us.
He uses the product collection condition to set shipping rates
He was really helpful and helped us resolve this problem quickly by explaining each step; thanks for his patience.

Oona Mobilier
France
4 months using the app
October 4, 2026

Fantastic support! The team helped us set up shipping rules for our different product combinations and made the process easy to understand. Really appreciated the hands-on help with our setup. Highly recommended!

KakelExpress
Sweden
About 14 hours using the app
September 30, 2026

Great support with VP, we use cart base POS conditions

Morphea
France
12 months using the app
Edited June 25, 2026

Vignesh and Barath was AMAZING for customer service. I would highly recommend using ShipX- not only is it a great app, but their customer service is excellent. I felt very taken care of and we are now up and running!

ShopVimocity
United States
15 days using the app
August 3, 2026

The support I've received from the team has been very helpful and easy to understand.

Bigjigs Toys
United Kingdom
Almost 4 years using the app
June 10, 2026

Pindu from support has been quick and resolved my concern right away! Good support!

The Surfboard Warehouse Australia
Australia
8 months using the app
July 29, 2026

thank you for VP. we used zip code based conditions

Dalkem Corporation
Philippines
About 2 hours using the app
May 7, 2026

This app has been invaluable to us. Our shipping needs are very complicated and the native Shopify shipping options barely scratch the surface.

Deepan was instrumental in getting all our shipping settings correct within the app. He was extremely helpful and worked into the wee hours to make sure everything was set up correctly and running smoothly. Highly recommend the app, the company, and Deepan!

BetterGrow Hydro
United States
3 months using the app