Reviews (1,254)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this is a powerful solution for complex shipping needs that native Shopify tools can’t handle. They highlight flexible, condition-based rules by product, ZIP, weight, value, and country, plus surcharges and live carrier rates like FedEx. Many mention reliable performance, accurate checkout rates, and reduced manual work. Support is repeatedly described as exceptional, with fast responses and hands-on help configuring intricate setups.
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Borath was and has been throughout the process with ShipX an incredible help. He is very adept and knowledgable regarding the app and how to make it work with your business and shopify. Much appreciated!
Great customer service and the app does exactly what it says it will do.
Meals for Dogs
We used ShipX to handle complex zipcode-based shipping rules — different rates by region, free shipping thresholds, and several zone exceptions — and it handled all of it cleanly. When we ran into an issue with rates not showing up at checkout, Deepn from support walked us through the setup via Zoom call. It turned out to be a product data issue on our side — nothing to do with the app itself. Deepn was patient, professional, and spotted the problem quickly. Excellent support.
Deepan was so helpful with the setup and any issues I had. Would definitely recommend this app, it offers multiple shipping options, and the support is great. Deepan answered in minutes on the chat.
Highly recommend this app. Durkesh was extremely helpful & patient to fulfil all my requests, much more than I could achieve without his assistance. Very good functionality. It is an integral part of my website. Thank you Durkesh.
This was the best customer service I ever received from a Shopify app. Vignesh was awesome to work with and looking forward to using this app to its full potential
The app is working great and the customer service is fantastic. Vagesh was fantastic and super helpful! !!
A super app that we have used on two websites now and gives us all the flexibility we need work with various shipping scenarios. Vindu was also very helpful in assisting to set everything up.
Support was great. I had 7 sites to implement ShipX with. Each time I ran into an issue, support was there to quickly resolve my issues.
This app is a great solution for a more complex product ranges with varying weights, dimensions and carrier options. The customer support is also excellent!
very helpful , thank you !
