Reviews (1,254)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this is a powerful solution for complex shipping needs that native Shopify tools can’t handle. They highlight flexible, condition-based rules by product, ZIP, weight, value, and country, plus surcharges and live carrier rates like FedEx. Many mention reliable performance, accurate checkout rates, and reduced manual work. Support is repeatedly described as exceptional, with fast responses and hands-on help configuring intricate setups.

May 4, 2026

Quick response and solutions to all of my questions!

SBT Inc.
United States
3 months using the app
March 11, 2026

Great app, serves the functions that we require of it and a few more that we currently dont.

Customer service's been fantastic and quick to respond, Deepan was especially helpful with the setup process.

Would recommend this app for anyone wanting more than the basic shipping options shopify has included.

KCI Tools
Canada
Over 3 years using the app
March 10, 2026

Great app, Great service.

Easy setup. just need to make sure you are on the Grow Plan on yearly Billing or it wont work due to no CSS API enabled.

Town Tools
United Kingdom
1 day using the app
June 12, 2026

excellent Support service. Vinduja was a wonderful assistant and hel us to configurate the app immediately. Thank you very much!

Vertical Golf
Italy
About 4 hours using the app
June 10, 2026

Great Support !

Less than 5 mins to solve my Problem :)

COPPA GELATO®
Germany
About 2 hours using the app
April 29, 2026

Bareth gave good service and helped resolve my shipping fees issues on my dealer portal.

AIMA Dealer Portal
United States
Over 2 years using the app
June 1, 2026

deepans help was 10/10

Williamsons Factory Shop
United Kingdom
Over 1 year using the app
Edited August 19, 2026

The ShipX app offers multiple shipping rate options that can be easily customized based on your specific requirements. The support team does an incredible job and is always helpful with the setup and configuration. The app is also very reasonably priced compared to other shipping apps. I really love the app, especially how flexible and easy the setup is!

AntlerWorx
United States
6 months using the app
April 24, 2026

Great support. Varatharaj was very helpful. :)

Pepperwhites Wholesale
Australia
8 days using the app
April 24, 2026

I have been using this app for different stores as well, and it's perfect. Their team is very helpful. Spoke to Varathraj and was very helpful with creating scenarios according to our requirements.

Carvers Building Supplies
United Kingdom
9 days using the app