ShipX ‑ Shipping Rates & Rules

VP Was excellent! he helped me set up all my shipping rates (which was complicated) however he was very patient, professional and knowledgable on the app. I now have a good understanding of how it all works should i need to tweek it in the future. Thanks VP.

We used barcode conditions and product weights to get our shipping costs perfect!

Great support experience.

The team was very professional, patient, and helped me set up a complex shipping logic step by step until everything worked perfectly.

Really appreciate their time and effort, highly recommended!

Deepan fue de gran ayuda instalando la aplicación en mi tienda. Muy buena aplicación

The product-based rates configured for my store have been working perfectly. I’ve been using this app for several years, and once the initial setup was completed, everything has continued to work smoothly. The support team has also been consistently helpful and reliable over the years. Thanks to the app and the excellent support provided, my store’s shipping setup has been running successfully.

A great app for fixing our needs for shipping conditions. If you need a smarter way of structuring your shipping rates than Shopify can offer, this is a must-have. Had an onboarding call with Vinduja which made everything super clear and helped me set up the requirements. 10/10.

Thank you,Durkesh
very helpful to get identify the problem n provide solutions.
App is good for shipping distance calculn n delivery charges according to us.

After testing a number of shipping apps, we decided to use ShipX and we are glad we did. ShipX offered all the features we were looking for as we have complex shipping rules based on postal codes in Canada. We also needed an app that has a smart packing algorithm that takes into consideration the dimension and weights of items and the app does that well. Meaning, the app allows us to optimize the space in our shipping boxes which means saving on shipping fees for us and our customers. Also, the apps allows us to use customer tags or product tags for special rules or scenarios adding to its flexibility. Finally, the ability to sync products with a push of a button instead of manually entering/uploading excel files with new products makes our job easier.

The support from the team is probably one the best out there. The team is available for live chat, emails, and zoom. We are very happy with the support we received thus far and continue to do so from Nithish as he is always helping us with our requests and inquiries guiding us to set up things correctly and finding us solutions when we cannot our selves.

Jennifer and Nithish helped us set up through Zoom the unique shipping settings we needed using our existing UPS account. They both tested our parameters thoroughly while explaining it all - and now it's ready to go live. Woohoo! I'm relieved and excited that ShipX can make these rules happen for our perishable shipping boxes, and we can rest easy that we will not need to be calling and canceling/refunding too small of purchases in the future.

Since Shopify doesn't support combining cart total and weight conditions to display a single shipping rate, I started looking for an app that could. After trying a few, I found ShipX.

Initially, I was a bit lost on how to set it up, but Jenifer from the support team was incredibly professional and patient, guiding me through the entire process.

The app is powerful, and the support is just as impressive. I really appreciate being able to speak or chat with someone when I need help.

I plan to install this app across all our stores.

I haven't used any other shipping apps, however this is far more robust than the native shipping options for Shopify. If you are setting up multiple shipping options for lots of products, this is a great app. And the live chat support has been a life-saver when I'm not sure how something works! - Addition: after another year of using ShipX, the customer service and chat is still extremely helpful, not only to understanding the rates in ShipX, but also seeing how they interact with the native Shopify shipping options. Thank you ShipX!