Reviews (1,247)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a powerful, reliable solution for complex shipping setups that Shopify can’t handle natively. They highlight granular rules by product, tags, SKUs, vendors, collections, countries, ZIP/postcodes, weight, value, and customer type, plus surcharges, free‑shipping thresholds, and live carrier rates. Many say it runs smoothly long term and praise the clean interface, reasonable pricing, and fast, hands‑on support for complex configurations.

Edited September 25, 2026

Swetha was super helpful in setting up our complex shipping rate scenarios!

Pixeldust
United States
6 months using the app
September 4, 2026

Raj was super helpful in setting up some complex shipping. This app just WORKS. very happy

MyOrnament.com
United States
Almost 2 years using the app
Logbase replied September 6, 2026

Thank you so much for your amazing 5 star review! We truly appreciate your kind words, your feedback means a lot to us and motivates us to keep improving :)

September 3, 2026

Awesome app. Many thanks to Jenifer which help me very quickly. Really efficient. Well done.

NordicTrack Switzerland
Switzerland
1 day using the app
September 2, 2026

The support team at ShipX was extremely clear, attentive, and efficient throughout the process of setting up my shipping strategy, even while I was still on the free plan testing the tool.

I’d especially like to thank Vignesh, who was incredibly patient, clear, and responsive in guiding me through the configuration of my shipping rates. He made the whole process much easier and was a pleasure to work with.

Great support and highly recommended!

Kittenfy
United States
2 days using the app
September 1, 2026

Cart based conditions to hide and show the perfect delivery method using delivery customisation feature. VP is amazing and very knowledgeable.

Oxford Fresh
New Zealand
2 days using the app
August 31, 2026

Amazing experience and amazing customer support from Varatharaj, We used the product SKUs and Post codes feature for our website... solved within minutes, thanks for the help.

Boroline Shop
India
8 months using the app
August 31, 2026

Varatharaj helped me out with Postcodes and cart weights. I've had a few queries and issues (all user-error) and the team are always so helpful and patient. They fix everything on the call or during the live chat session immediately. Very impressed with this company as we're using their PickEasy app too.

Direct Tile Warehouse
United Kingdom
About 2 months using the app
August 27, 2026

Amazing, VP helped me set up DHL Express add-in

Bossa Brasil
United Kingdom
8 days using the app
August 27, 2026

The app meets all my needs, and customer support will work with you right away to get everything working right.

Crisper
Canada
Over 1 year using the app
August 26, 2026

Amazing support and the app is easy to navigate and add complex shipping rules and rates, would recommend for any store owners looking for this :)

TheEND
Australia
About 1 year using the app