Reviews (1,247)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a powerful, reliable solution for complex shipping setups that Shopify can’t handle natively. They highlight granular rules by product, tags, SKUs, vendors, collections, countries, ZIP/postcodes, weight, value, and customer type, plus surcharges, free‑shipping thresholds, and live carrier rates. Many say it runs smoothly long term and praise the clean interface, reasonable pricing, and fast, hands‑on support for complex configurations.

September 22, 2026

VP is very helpful and kind, I have used delivery customization feature to show the shipping rates to multiple shipping profiles.

Furlio
Australia
About 4 hours using the app
September 18, 2026

Great support, implementing live rates. Thanks VP

Direct Coins
Australia
Over 1 year using the app
September 18, 2026

Excellent service, with immediate support in premium plans. Will recommend to any store owner with complex shipping rules.

B2B Discounters
Canada
1 day using the app
September 17, 2026

Great support by Raj!

Action First Aid
Canada
2 days using the app
Logbase replied September 17, 2026

Thank you so much for your amazing 5 star review! We truly appreciate your kind words, your feedback means a lot to us and motivates us to keep improving😊

September 16, 2026

I was using another app for my shipping and after much frustration I decided to switch to Shipx. Vignish at Shipx got me set-up in minutes! Great service!!

Senior Living Furniture
Canada
About 1 hour using the app
September 15, 2026

Tried other apps, but nothing compares to the simplicity and efficiency of ShipX, Vignesh, was extremely helpful.

Cheaper Building Materials
United Kingdom
2 days using the app
September 15, 2026

VP was very helpful and we used delivery customization feature to show the perfect to show perfect live career (DHL) (USPS) at the checkout page

Ivys Boutique
United States
About 11 hours using the app
Edited October 1, 2026

Raj helped me with our rather complicated shipping rates which only apply to certain products with overlapping postcodes.

He spent a good amount of time trying to sort out ways we could make it work and he did it in the end. I didn't think we'd be able to do it but he managed it.

Looking forward to it being put to good use!

The Bijou Stove Company
United Kingdom
21 days using the app
September 8, 2026

VP was great in resolving my query and providing feedback on my store

The Cultural Edge
Australia
About 2 hours using the app
September 8, 2026

Been using ShipX for a while. It's a great application. Has lots of configurations and the customer support is fantastic

Empire Home
Australia
4 months using the app