Reviews (1,254)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this is a powerful solution for complex shipping needs that native Shopify tools can’t handle. They highlight flexible, condition-based rules by product, ZIP, weight, value, and country, plus surcharges and live carrier rates like FedEx. Many mention reliable performance, accurate checkout rates, and reduced manual work. Support is repeatedly described as exceptional, with fast responses and hands-on help configuring intricate setups.

Edited December 30, 2021

Thank you for your helping me Shiva, very great app and support ! We can now configurate our shipping costs based on quantity :) and exclude zipcode

Meubles Cosy
France
2 months using the app
Edited September 1, 2025

Durkesh was available immediately to help with some changes needed and fixed withing 10 minutes. He is very knowledgeable and so helpful. Thank you

Luxe at Play
Australia
Over 3 years using the app
Logbase replied June 13, 2023

We really appreciate your valuable time to share your rating with us. Please feel free to reach us if you have any queries, we will be glad to assist you.

May 23, 2022

I used this app & it was very helpful & the perfect thing is the support team they were very supportive, quick friendly.
I really recommend this app.

Wonder Beauties
Iraq
About 2 hours using the app
August 26, 2022

Siva, was so helpful with setting my postal codes. He saved me hours of my time in a matter of 30mins. Made the whole app idiot proof for me. 5 stars

North Essex Render Supplies
United Kingdom
5 days using the app
September 10, 2021

This app is so powerful! It has everything I need. Much thanks to Kumar and Sree for helping me set this up according to my preference. Brilliant app!!

Genie & Co.
Malaysia
14 days using the app
August 8, 2022

Small teething issues - but is the real deal. Simple and well thought-out UI. Support was really helpful and were happy to work around my requirements.

Sphere8 Shop
United Kingdom
About 2 months using the app
September 18, 2021

Great support team behind this app, as well as their app "Local Pickup and Delivery", were able to configure the app for us exactly how our store needed!

UNRL
United States
About 17 hours using the app
April 26, 2022

This app is brilliant, so conveniant, possible to create very complexe scenarios using wight, price, SKU... And the support team is just awesome. Thanks!

SPRiNG
France
4 days using the app
July 7, 2023

Dhana has been fantastic help with my initial setup process. Clearly helping me create shipping scenarios. Would highly recommend Dhana and using Shipeasy

Island Bathrooms
United Kingdom
10 days using the app
Logbase replied July 7, 2023

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

Edited April 14, 2023

The App is amazing and Raj's service is reeeeally great, super detailed and he takes the time to solve every problem. Thank you so much for the great work!

Hamburger Rollrasen Shop
Germany
3 months using the app
Logbase replied April 6, 2023

Thank you again for taking the time to share your positive experience with us. We look forward to serving you in the future and continuing to exceed your expectations😊.