Reviews (316)

Overall rating
4.2
Counts per rating level
  • 69% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 18% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an easy, intuitive shipping tool that’s simple to train staff on and scales with growing stores. Many report cheaper label rates than USPS, Stamps.com, and Shopify, plus flexible per‑label pricing. Merchants like bulk label creation, multi‑carrier support, and seamless Shopify integration with automatic tracking. International shipping and customs are described as very simple, and support is often praised as fast and knowledgeable.

Edited July 1, 2016

WOW... The best app on the Shopify App market to date. And I have been around for over 12 months here with the revenues of over $300,000 to date. Great value and solid implementation. I discovered what "efficiency" is... Saving money makes my day! Integrated UPS, FedEx and USPS in one spot with shippo. I previously used Stamps.com windows app for all my shipping. Turns out I would have saved a lot more money if I switched to Fedex ground with faster & GUARANTEED delivery times and cheaper pricing.

New Wave Swim Gear
United States
17 days using the app
March 5, 2014

I highly recommend Shippo.

For all you small retailers out there, DO THE MATH! I was using OrderCup before at $20/month. I was shipping roughly 30 - 50 packages per month. With Shippo I could ship up to 400 packages for the same $20. If you're a small scale business, Shippo is EXACTLY what you're looking for.

Simon and team have been incredibly quick in responding to inquiries, updating with new features, and just know their stuff as a whole.

Give Shippo a chance and you won't be disappointed!

Guarded Goods
United States
1 day using the app
September 23, 2015

I totally love Shippo, it takes all the guesswork work out of shipping orders. I love the notifications on the orders page when a customer have received their order.It is is all conveniently on one page. I love it that is automatically once a order is shipped, showes it at fullfilled in my ShopIt Store. I also noticed, that I pay a lot less, which is also great. I love the option of shipping when I create an label. What's there not to love? I will continue using it for all my orders. Thank you Shippo!!! :)

Lexi Butler Designs
United States
19 days using the app
Edited July 6, 2021

I like this app, since Shopify charges higher rates for Canada Post shipments and it doesn't have a built in integration with 3rd party carriers (UPS, Fedex, DHL) Shippo saves your life! As well, their technical support team provides prompt service. However, they need to improve their shipping options. For example, we can't add Proof of Age or Do not Safe Drop options which Canada Post provides on their website. We wrote them couple of times about this, they said they would do their best but nothing has been done yet.

Maple Tattoo Supply
Canada
5 months using the app
May 10, 2018

This software does exactly what we need it to! Super simple to set up, connect to our Shopify store and sync with existing orders. I love that it automatically exports the tracking numbers into our Shopify email notifications to customers (saves a lot of copy and pasting). I also love that it doesn't require a subscription, you only pay a small fee for what you use. We are using FedEx One Rate as our primary shipping service. I've had difficulty finding software compatible with FedEx One Rate but I'm psyched Shippo can support it!

Invisawear
United States
3 days using the app
August 8, 2018

We've been using Shippo for a little over two months. It works outstanding for USPS domestic shipments. Reviewing rates, paying for label, downloading label, printing label seemed too many steps at the beginning but now it has become part of our work flow; and it works well.
We do like to recognize the service support and technical team. They are truly customer focused and took immediate action when we had issues to sync orders between Shopify and Shippo, and with downloading the correct sender address. Well done! Thank you...

Newcreationdemo
United States
2 months using the app
Edited December 24, 2015

100 Percent The Absolute best shipping app out there. The customer service is out of this world, they often answer within minutes, there is never any down time, the shipping is simple and easy to use and saves a ton of money. This was by far one of our favorite apps that we have ever installed. If you are looking for a way to save money on shipping and also support a wonderful company then this is the one to do it with! A+++++++

Devon
Media Rep & Analyst
http://www.bikiniluxe.com
Bikini Luxe - Designer Bikinis - Luxury Women's Fashion

Bikini Luxe Swim
United States
About 1 year using the app
July 2, 2014

We just moved from Etsy to Shopify and were nervous about the transition. Etsy allows you to purchase shipping labels that automatically mark the order shipped and notify the buyer of their tracking number; Shopify didn't have this option. When we found Shippo all of our concerns were put to ease! I absolutely love this app and its simplicity. It automatically links up to your Shopify store synching all of your orders and even marks them fulfilled and sends the buyer their tracking information. Not to mention the amazing $0.05 per label price!

TwentyThreeTen
United States
7 days using the app
December 7, 2017

AMAZING!!! SO MUCH BETTER THAN SHIPSTATION!!!!!!
I've been using shipstation with constant headaches - error messages, issues with the carrier integrations... I am so happy I took the time to make the switch!!! Could not recommend Shippo enough. It's such a refreshingly simple and intuitive interface. It has all the features and auto-filling you need to make the whole thing run smoothly. If there's one thing I'd change, it would be better ways to combine or split shipments - this is commonplace and the 'help articles' recommend workarounds, not real solutions.

Isle Paper
Canada
About 1 hour using the app
Edited August 8, 2021

The App has very nice interface and nice features, unfortunately I could not get it to work with my Australia Post eParcel account and the technical support left a lot to be desired. It's a shame because I really wanted this app to work. *************************
UPDATE
*************************
No one by the name of Rodrigo reached out to me with any additional information. I used the same API Key and Secret to integrate my account via another App and it worked immediately, so clearly there is a problem with your app that should be looked at particularly after Matt confirmed that he was also not seeing any rates on my account.

Twitterpated
Australia
4 days using the app
Shippo replied August 6, 2021

Hi Ragheed,

Thank you for taking the time to provide us with your feedback. We took a look into your support request and it looks like our team member reached out with troubleshooting steps and our Senior Support Lead, Rodrigo, has reached out once more with a set of additional instructions and screenshots to assist in clarifying what needs to happen for your eParcel and your MyPost rates to show when creating a label.

Please reach out at anytime if we can be of further assistance.