ShipStation Orders & Inventory

Wow! Only been using ShipStation for about a week, and already we absolutely LOVE the way it handles the customization and workflows our Shopify store requires (such as split shipments). Sertel Carbaquil walked us through the settings quite easily with professionalism & patience, and we couldn't be more thrilled with this service -- THANK YOU!

RJ was very comprehensive on my onboarding, made my shipstation transition seamless. Over the course of the phone calls and emails, our team was equipped with a smoothly executed workflow, which enabled us to trust our shipping is covered, and we can focus our time elsewhere! Thanks RJ

Chelly made transitioning to Shipstation a breeze. Chelly was very informative, very patient and a pleasure to work with.

We've been using ShipStation for over three months and have connected it to our Royal Mail business account.

While it's one of the better platforms for using your own courier accounts, such as Royal Mail, we've encountered a surprising number of limitations and ongoing issues. Unfortunately, there appears to be little sign of meaningful improvement.

For a company that has been in this industry for so long, it's difficult to understand how many essential features are still missing and how many common problems remain unresolved. After reviewing the ShipStation community forums, it's clear that many of these issues have been raised repeatedly by users, with some feature requests and bug reports dating back more than four years without a solution.

The platform has strong potential and offers some excellent functionality, but the lack of development in key areas and the slow response to long-standing customer feedback can make it frustrating to rely on for day-to-day operations.

All working as it should. Syncing in both directions works no problem. It's worth it.

Gail,
Provided excellent service helping us integrate ShipStation with Shopify. She made the entire integration process simple and straightforward, was very knowledgeable, and was quick to help with any questions we had along the way. The integration was easy and everything went smoothly. Great service and highly recommended!

I’ve had a great experience with ShipStation so far. Gail was very helpful during the setup process, answered all of my questions, and made everything easy to understand. Very happy with the experience overall!

We tried a number of shipping solutions but none met our needs - until we connected with ShipStation. Rather than having to rely on chatbots and painfully slow chat sessions with busy representatives, we were able to quickly schedule a call to discuss our needs with a real live person. Once we determined that ShipStation could help, we were scheduled to meet with their implementation team. Yes, they have a team whose job it is to help customers setup, streamline, and learn to use ShipStation. Dan Gutierrez, our shipping implementation manager, could not have been better. He did an amazing job, helping us over a series a Zoom calls. He and his team worked with us to find the best solutions for our particular shipping needs, listening, asking questions, and coming up with custom-coded solutions to help us get to where we needed to be. We highly recommend ShipStation.

Had a fantastic implementation session with Darren Dybala, who walked me through my premium tier setup, rate shopping automations, ShipStation Connect buildout, and batch shipping logic, along with a range of operational improvements. Great conversation, great guy, and a great product all around.

First time using our customer support help with a live person. Chelly was very accommodating and supportive as we navigated through all my questions. She was able to show us some features that we were not aware of. Much appreciated!

Henry at GRF