Reviews (707)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a time‑saving game changer for higher‑volume, multi‑channel fulfillment. Bulk label creation, automation rules, and barcode‑based workflows significantly cut manual work, errors, and shipping costs. Integrations with Shopify, Amazon, eBay, and more are reported as stable over many years and scale to 100,000+ orders. Many highlight strong onboarding and ongoing support as key to successful setup and long‑term use.
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Dan Gutierrez helped me out a ton. He was really clear in explaining the platform and researched answers to questions when he didn't know the answer, he made it very clear on how to best utilize shipstation. The platform has cut down our shipping time by a lot.
My only complaint is that we cannot attach documents electronically to shipments in regards to USMCA/CUSMA forms, 232 Steel and Aluminum forms, or designate our own broker when making shipments. These are requirements of nearly all shipments these days and this should be standard. If these changes were added, I would adjust my review to a five star.
It's a bit complex at the start, but overall the easiest platform for shipping from not just one but multiple platforms. Highly recommend for any company looking to ship more than 50 packages a month (due to the time/cost savings).
Support has been amazing as well. Lots of time spent helping to get things right in our account and explain things I wasn't familiar with. A+
Rakesh has been amazing every step of the way. Showing me how to set everything up to receive the cheapest rates, and then taking the time again to show me how to set up live rates for customers. I couldn't have done it without his help.
Nick Whipps is a guru...very good at this shipping thing. Found out ways to save on shipping and maximize our shipstation plan. Showed me the secret tools. This guy whipps butt.
I recently had the pleasure of working with Rakesh from the ShipStation support team, and I cannot recommend him highly enough. We were navigating a particularly complex setup, and Rakesh’s expertise was evident from the start. He was incredibly patient and professional, taking the time to explain every nuance of the configuration. Instead of just providing quick fixes, he ensured I understood how to truly optimize the platform for our specific needs. If you’re looking for someone who goes above and beyond to ensure customer success, Rakesh is your person!
Software Integrates well and Sertel Carbaquil was especially helpful at assisting us setting everything up
Fantastic app that’s been a huge help as we diversify our shipping providers while scaling. Joey has been incredibly supportive throughout, helping us onboard smoothly and always happy to work through automations and rules to keep improving our workflow.
Rakesh has been great helping me set up my ship station so i can start sending out orders. Thanks mate!
Nope nope nope....
great experience and customer support
