Reviews (707)

Overall rating
4.2
Counts per rating level
  • 72% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 19% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a time‑saving game changer for higher‑volume, multi‑channel fulfillment. Bulk label creation, automation rules, and barcode‑based workflows significantly cut manual work, errors, and shipping costs. Integrations with Shopify, Amazon, eBay, and more are reported as stable over many years and scale to 100,000+ orders. Many highlight strong onboarding and ongoing support as key to successful setup and long‑term use.

July 18, 2024

Greetings.....This will be my easiest review for 2024. SHOPIFY absolutely rocks. Their customer support is exceptional, their platform is clean and efficient. Very user friendly and simple to add products and shipping methods.

If you are on the fence on selecting a platform for your company, I will save you time and effort trying to decide. Go with SHOPIFY.

Shat-Tech inc.
United States
Over 3 years using the app
July 16, 2024

Avoid this garbage program. So many bugs and the customer service is embarrassingly abysmal.

Polysleep Canada
Canada
Over 7 years using the app
ShipStation replied July 17, 2024

Hey there, thank you for bringing this to our attention! We've located your open ticket with our team and will be in touch when we have an update. We look forward to continue working together and hope you have a great rest of your day!

Edited October 4, 2024

great app. easy to ship !We use it all the time.

Premium Teas
Canada
About 3 years using the app
June 6, 2024

Gret Service and prodcuts

6 Pack Fitness
United States
3 months using the app
June 5, 2024

Software makes shipping our Sharts® a breeze.

Shart.com
United States
Almost 4 years using the app
May 31, 2024

Works great for our Golf Business!

Gospel Golf
United States
About 2 months using the app
May 29, 2024

Shipstation has made our shipping experience so much easier!

Complexity Shop
United States
About 2 months using the app
May 22, 2024

Fantastic software. Easy integration to Shopify.

KoboldTradingPost
United States
About 2 months using the app
May 21, 2024

Works seamlessly!

Steele Plant Company
United States
About 2 months using the app
May 17, 2024

outrageous fee structure. stay away cause one youre locked in they will keep on taking advantage of customers

HTM Lighting Solutions
United States
Almost 5 years using the app
ShipStation replied May 21, 2024

Thank you for the review! We also appreciate you bringing up your pain points with our new pricing structure. A team member will be reaching out to discuss this with you here shortly. Have a great rest of your day!