Reviews (707)

Overall rating
4.2
Counts per rating level
  • 72% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 19% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a time‑saving game changer for higher‑volume, multi‑channel fulfillment. Bulk label creation, automation rules, and barcode‑based workflows significantly cut manual work, errors, and shipping costs. Integrations with Shopify, Amazon, eBay, and more are reported as stable over many years and scale to 100,000+ orders. Many highlight strong onboarding and ongoing support as key to successful setup and long‑term use.

April 30, 2024

Great

Nazareth Store
Cyprus
6 months using the app
April 30, 2024

Fantastic

Experience Vinyl
United States
About 4 years using the app
April 26, 2024

Make shipping more easier and efficient!

ISLA Project
United States
About 2 months using the app
April 3, 2024

Most productive shipping app

Classy Cufflinks
United States
Over 3 years using the app
March 19, 2024

It makes shipping cheap and easy!

Boosted Safe
United States
9 months using the app
March 5, 2024

I am so happy with this App , it does that ever you want

Honey Bird Sweets
United States
10 months using the app
February 14, 2024

excellent!

ShopMoonCake.com
United States
About 1 month using the app
January 24, 2024

Stancey Curry was great!

Giovani Jewels
United States
About 2 months using the app
August 3, 2023

not cheap not worth it

Vita Hot Deals
United States
12 months using the app
ShipStation replied August 10, 2023

Hi there, we are sorry to hear that our platform has missed the mark! We have various plan levels to fit any shipper along with robust features to ensure you are shipping as efficiently as possible. We would love the opportunity to earn back your business in the future.

August 27, 2025

We are very pleased with the features that ShipStation offers. We would especially like to thank Andrej for his outstanding support—without his help, we don’t think we would have been able to start using the service successfully. Thank you very much, Andrej!

HKMT LTD
United Kingdom
3 months using the app