Reviews (707)

Overall rating
4.2
Counts per rating level
  • 72% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 19% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a time‑saving game changer for higher‑volume, multi‑channel fulfillment. Bulk label creation, automation rules, and barcode‑based workflows significantly cut manual work, errors, and shipping costs. Integrations with Shopify, Amazon, eBay, and more are reported as stable over many years and scale to 100,000+ orders. Many highlight strong onboarding and ongoing support as key to successful setup and long‑term use.

January 28, 2026

I've been using this system for about 2 years at two separate businesses. It does everything I need it to and more. I'm still discovering new tools that are useful to my business

Herbal Edge
United States
3 months using the app
January 6, 2026

I have successfully used Shipstation for my ecommerce needs for the last 6 months and through the holiday rush. After my initial set-up and learning experience, it has become extremely easy and helpful for me to route all types of orders I have been receiving from my various sell sites and inventory locations. The ability for me to get great rates and select the ship out method that best fits my needs (fast, best value, cheapest) has helped me meet the delivery targets to avoid issues with the ecommerce sites. This service tool has been very useful to me.

HiClean Tools
United States
3 months using the app
August 21, 2025

We have been using ShipStation for over four years, and are very happy with ShipStation and its integration with our accounting system.

Liteband
United States
10 months using the app
September 4, 2024

This app has been billing me for years and I can't get them to stop. I've even tried cancelling my credit card but because it's linked through Shopify they are able to bill the new card number somehow. Do not download this app or do their free trial. You'll be committed for life.

ToteSavvy
United States
About 2 months using the app
ShipStation replied September 5, 2024

Hey there, thank you for bringing this to our attention! We will have a team member get in touch with you shortly to confirm some information and get the account closed - we're sorry this has been so difficult! Keep an eye on your inbox, please.

August 15, 2024

Been using shipstation for years with other platforms. Finally moved over to Shopify and the transition was seamless.

Now if only Shopify's integration with Fedex would be as good as Shipstations ;)

Reload
United States
About 1 month using the app
July 24, 2024

I switched to shipstation about 6 months ago and wish we switched earlier! So user friendly and easy to navigate! Would highly recommend ShipSation. They're customer service is the best! They call you to make sure you are running smoothly and to see if you have any questions. Stancey is very helpful and glad she reached out!

The Clothing Cove
United States
About 1 month using the app
April 30, 2024

ShipStation has been a crucial tool for our operations. It offers many amazing features and can do much more than you think at first. Been using it for over 2 years and very happy with it.

TheFreshener.com
United States
Almost 2 years using the app
January 18, 2024

I appreciate the follow-up calls from my representative, Stancey. She is consistently prompt with her callbacks and exhibits great patience in addressing my questions. What sets her apart is her dedication—she took the initiative to visit our e-commerce site, SpiritofCAN.com, showcasing a genuine interest in understanding our business. This speaks volumes about their authentic commitment to our partnership.

Spirit of CAN.
United States
Almost 6 years using the app
November 9, 2023

Like with most apps, there have been some complications at the start, but shipstation support has been on point to address any issues we have had. We have been using it for over 6 months and are happy with it. I would recommend it to anyone.

Spinettis Gaming Supplies
United States
3 months using the app
July 27, 2026

This app has made our shipping and fulfillment process much more organized. Managing orders, printing shipping labels, and keeping track of shipments from one place has saved us a lot of time, especially as our order volume has grown.

Wrapfield Shop
United States
About 1 month using the app
ShipStation replied August 20, 2026

Thank you for sharing! We're glad ShipStation has helped bring more organization to your shipping and fulfillment process, especially as things scale up. Saving you that time is exactly what we're aiming for!