Reviews (707)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a time‑saving game changer for higher‑volume, multi‑channel fulfillment. Bulk label creation, automation rules, and barcode‑based workflows significantly cut manual work, errors, and shipping costs. Integrations with Shopify, Amazon, eBay, and more are reported as stable over many years and scale to 100,000+ orders. Many highlight strong onboarding and ongoing support as key to successful setup and long‑term use.
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ShipStation helped me manage all my orders in one place which saves time. bulk label printing is really fast and useful. sometimes the dashboard feels a bit overwhelming and i clicked wrong tab, but overall it makes shipping much easier.
AVOID COMPLETELY - I rarely leave negative reviews, but I need to warn others before they make the same mistake. I have wasted an entire month trying to set this platform up. It is overly complex, unintuitive, and simply does not work as advertised.
To make matters worse, despite the software being non-functional, they are still attempting to bill me. I have asked to cancel, but the charges keep coming. This is not just a bad product; it is a liability to your business.
Save your time and money. There are much better platforms on the market.
Hi there, thank you for reaching out and bringing this experience to our attention! Our team has located an open ticket with you regarding this and will be following up shortly. Thank you again, and keep an eye on your inbox for a response from us!
We loved Shipstation until the tariffs came into play. Having no way to upload customs documents for our CUSMA/USCMA compliant items is a total deal breaker. We tried to be patient and wait for a solution but they have done nothing about it when most of their competitors have.
Hi there, thank you for sharing your feedback. We’re truly sorry to hear that the recent tariff and customs documentation requirements have impacted your experience with ShipStation. We understand how essential CUSMA/USMCA support is for merchants, and we completely appreciate why this became a deal breaker for your business.
I want to assure you that the ability to upload and manage customs documents is on our product roadmap. While we don’t have a firm ETA to provide yet, our team is actively working toward a solution. We know this functionality is important to many merchants, and your feedback has been invaluable in helping us prioritize it.
We’re sorry to lose you as a customer, but we appreciate the time you spent with us. If you ever decide to revisit ShipStation in the future, we’d be happy to help in any way we can.
Jayson B. was very helpful, informative and answered all of my questions with patience ; )
Before using ShipStation we dreaded spikes in orders... ok, maybe dreaded isn't the right word (because ^ orders means ^ dollars), but we were delayed 1-2 days in getting orders out when they came in in waves.
Now that we have ShipStation, we don't use it every day, but it helps us stay on track when we get hit by a big wave of orders and that, on it's own, is more than enough for us to justify keeping it around.
For some people it's an every day solution, for us, it's our muscle (and we love it).
We LOVE ShipStation and we especially love it in tandem with Stitchlabs (http://apps--shopify--com.storefront-preview-proxy.getredo.com/stitch-labs) . Shipstation is a stable, highly configurable, intuitive, robust, platform that *WAY* more than pays for itself in the time it saves (not to mention discounted USPS rates).
If you're copying and pasting address info, signing into multiple shipping sites, copying and pasting tracking numbers, and wondering if there's a quicker way, you've just found it. Takes a little bit of time to set up your filters and rules, but it was time well spent. Shipping time is *easily* halved (if not more) after setup.
I mentioned Stitchlabs. These two integrations have completely changed the way we run our online business and I can't imagine our business without these two apps. Shipstation and Stitchlabs work seamlessly together and pass all the important info all the way back to Shopify. Huge power when combining these apps: reporting, inventory tracking, light bookkeeping, and shipping all dramatically improved.
Added bonus about using both integrations: it counts as ONE channel in Shipstation (even if you have multiple channels tied to Stitchlabs).
Highly recommended!
I don't usually leave a comment unless I am overwhelmed with something that is worthwhile spending time to share with... well. ShipStaion is..
I have researched pretty much every option available in the market. Here are the main reasons why you want to adapt their service so that you can find more time of yourself or spend more important things that only you can do...
Perhaps, go to Santa Monica beach with your family. :)
1. None of softwares are perfect; however, ShipStation support-staffs understand the means of excellent service. They WILL be available when a problem happens. - that is all it counts in business.
2. They work well with "other" associated support companies such as StitchLabs, Carrier services, etc. They don't 'dump' problems to others, but take it seriously as if it is their own problem.
3. The results by signing up with their service extends far more value than the committed monthly fee. Our company has saved up to 30-40% of labor time comparing from where we were without Shipstation. It has virtually eliminated the most of human errors and our inventories are now well managed.
HIGHLY RECOMMENDED. - Don't waste your time searching somebody else.
D.
At first I was hesitant to use ShipStation because of the price, I tried it for free for 30 days and now I pay happily the 65$ a month for having my Shopify store, eBay and Amazon account linked to ShipStation. It cut drastically the shipping time and I now enjoy doing shipping.
VIncent
We've been using ShipStation since a couple months after we started using StitchLabs. Together they're amazing! I can't believe we used to do this however we used to do this. I'm able to have my sister 800 miles away handle all of our retail shipping, it's been amazing. Don't waste any time not having this app!
So far so good! We've been using ShipStation for about a month, and the warehouse loves it!
