Shop

Shop

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Reviews (9,904)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
    8.8K
  • 7% of ratings are 4 stars
    677
  • 2% of ratings are 3 stars
    153
  • 0% of ratings are 2 stars
    42
  • 2% of ratings are 1 stars
    194
What merchants think

Feedback submitted

Merchants describe this app as very easy to set up, with seamless integration and a clean, intuitive interface. Many report higher conversion rates and more orders, calling it a strong extra sales channel that drives low-effort traffic and discovery. Shop Pay’s fast, trusted checkout and centralized order tracking are highly valued, along with simple tools for managing products, posts, and performance-based campaigns.

September 7, 2026

This app is causing a few problems for my customers, as it auto loads details in and processes orders quickly which some customers have found they miss things like the messages box etc on checkout.

Loaded with Love
New Zealand
About 3 years using the app
September 15, 2026

My only concerns updates are not in real time. It takes a while for changes to reflect when redoing the shop store front.

Stylecraft US
United States
9 months using the app
June 19, 2026

It's really not that bad, all in all a good experience, I just wish they made they made setting up the pricing and shipping and taxes a bit easier without having to shell out 300+ dollars. Setting up each individual item to account for free shipping on our end is a real hassle, also if you have to publish new changes it can routinely encounter an error and it tells you to reach out to help desk, who is difficult to reach.

Scribble & Slate
United States
7 days using the app
September 14, 2026

Hey I couldn't find the option to advertise on ChatGPT through the shop app advertising tab I need some help.

Apex Max
Canada
2 months using the app
October 6, 2026

Mi tienda es de vinos, lamentablemente las políticas de Shop restringen productos que restringen a los menores de edad como lo es el alcohol.
Esperaré a que se habilite pronto

The Little Wine Market
Mexico
4 months using the app
July 19, 2026

I'm not getting a lot of traffic from Shop. Is it because my store is not getting the right amount of exposure on this App?

Solangez Seven
United States
Almost 5 years using the app
July 10, 2026

IT TAKES TIME TO GET FAMILIAR WITH IT IF YOU ARE A BEGINNER.

Curves & Culture Boutique
United States
About 1 month using the app
June 1, 2026

Doesn't easily say if you have a live campaign, duration, or a pause.

Lazy ST Leather
United States
6 months using the app
October 10, 2026

Nice layout

DrainedOut
Canada
10 months using the app
September 14, 2026

je n'ai pas encore vendu d'articles

H2A Collection
France
7 months using the app
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