Reviews (9,914)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as very easy to set up, with seamless integration and a clean, intuitive interface. Many report higher conversion rates and more orders, calling it a strong extra sales channel that drives low-effort traffic and discovery. Shop Pay’s fast, trusted checkout and centralized order tracking are highly valued, along with simple tools for managing products, posts, and performance-based campaigns.

October 14, 2026

Shop provides a convenient way to track orders and stay updated on deliveries. The interface is easy to navigate, and the overall experience is simple and user-friendly. Thank you for making online shopping easier!

Éclisse Skin
United States
21 days using the app
October 4, 2026

I like doing ads on the shop app because you are only charged if you make a sale. No spending hours keeping up with ads and adjusting them. I've tried Facebook ads and have spent thousands of dollars for little to no return on ad spend. It's kind of a no brainer for me. Yes, they get a portion of your sale but advertising isn't free. I have gained so many new customers that now get my weekly emails and hopefully they will buy from us again. Very little up front set-up. If this girl can do it you certainly can.

Market Street Nest
United States
Almost 5 years using the app
October 2, 2026

I like using shop it helps me generate sales. if there only was a little more homepage customization on shop app on your own page and if they could add how many total views you get daily between homepage visits and product visits from only on shop.app. other than that shop.app is nice.

Quickbuybargains
United States
Over 2 years using the app
September 28, 2026

There are so many things I love about this app. It is simple to set up, and I don't need to maintain it. One of the best features is that it sends notifications to customers who have saved items when they are back in stock or the price has been reduced. I highly recommend everyone that has a Shopify site enables Shop.

Cairn Paper
Canada
3 months using the app
September 14, 2026

Hands down one of the best apps for my store! Setup was a breeze, and it’s brought in enough steady sales and traffic to cover my Shopify subscription every month. Definitely glad I added it!
- Chad

More4less Outlet
United States
7 months using the app
September 3, 2026

although there are many tools to navigate, shopify and the shop app makes it easy for me to connect all of my social media in one space. i have everything i need and i all i had to do was upload and customize my shop front.

Cereus Designs
United States
Over 1 year using the app
August 18, 2026

great app easy to use fast, and very helpful. its work smoothlyand has excellent feautres . highly recommended . its increase my sale and very usefull to increase my sale on my store

Aura Cosmet
United Kingdom
About 1 month using the app
August 5, 2026

Shop makes it so simple and easy integrating the app with my store. I am fully confident in Shop's ability to help me keep current customers, attract new ones, and continue to scale my business.

Book, Line, and Syncer
United States
12 months using the app
August 6, 2026

I was very apprehensive about switching to Shopify and the sidekick AI was invaluable in my transition. I was able to set everything up, transfer all my inventory data and sales have skyrocketed. If you are on the fence, here is your nudge to the good side!

Peg City Toys
Canada
3 months using the app
August 1, 2026

"I got 4 orders through the Shop app. It's easy to set up and great for getting discovered by new customers. Highly recommend!"

Reliable Deals Shop
United States
4 months using the app