Reviews (4,735)

Overall rating
4.8
Counts per rating level
  • 81% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as very easy to set up and use, with an editor similar to Shopify’s. They like the professional templates, strong Shopify integration, and simple automations for welcome and abandoned cart flows. Many say it replaces tools like Mailchimp, delivers strong open and click rates, and offers reliable deliverability, useful analytics, and good value—especially for small and growing brands using both email and SMS.

December 28, 2025

Super easy to use!

El Rincon Del Lector and Coffee Bar
United States
Over 4 years using the app
December 25, 2025

easy to use.

Josie's Creative Corner
Australia
Over 4 years using the app
December 25, 2025

the opposite of user friendly

Tool Truck Essentials
United States
Over 2 years using the app
December 24, 2025

nice app

JUN'S
Canada
7 months using the app
December 23, 2025

Essential tool for professional Shopify email marketing

Shopify Email is one of the most reliable and well-integrated tools I use for my store. The interface is clean, intuitive, and easy to work with, even when creating polished, on-brand campaigns. I love how seamlessly it connects with my products, collections, and customer segments, no complicated setup or external integrations needed.

The email templates are modern and customizable, making it easy to maintain a luxury and consistent brand image. Scheduling campaigns, adding product blocks, previewing emails, and tracking performance are all straightforward and efficient.

Another big advantage is cost control. The free email allowance is generous, which is perfect for growing brands, and it allows you to focus on quality communication rather than sending excessive emails. Deliverability has been solid, and the emails look great across devices.

Overall, Shopify Email is a powerful, well-designed solution for merchants who want simplicity, professionalism, and direct integration with their Shopify store. Highly recommended.

KATHERINE HOME
United States
Almost 2 years using the app
December 20, 2025

Simple and very useful! Nicely done

First Resort by Ramola Bachchan
India
About 4 years using the app
December 20, 2025

nice

BILEYA
Bulgaria
22 days using the app
December 19, 2025

easy so far. manages just like website.

MAGAZINE
United States
4 months using the app
December 17, 2025

A little bit confusing at times.

Spicy Stargazer Books and Things Shop
United States
About 2 years using the app
December 17, 2025

Great expereince

A M I R A S S
Bulgaria
5 months using the app