Reviews (4,692)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this app as very easy to set up and use, with an editor similar to Shopify’s. They like the professional templates, strong Shopify integration, and simple automations for welcome and abandoned cart flows. Many say it replaces tools like Mailchimp, delivers strong open and click rates, and offers reliable deliverability, useful analytics, and good value—especially for small and growing brands using both email and SMS.
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Great messaging to keep your subscribers informed on what your weekly offers are. Thanks
I'M loving loving it save a lots of time, believe me!
Customer Contact Collection Policy – Before Chat Exit
Purpose:
When an unregistered customer is communicating with the Roots Rwanda chatbot or automatic inbox and appears ready to leave the conversation, the chatbot should politely request their mobile number so the Customer Service team can contact them if further assistance is required.
Trigger Words / Exit Intent
Apply this when the customer sends messages such as:
“Thanks”
“Thank you”
“Thanks a lot”
“Okay, thanks”
“That’s all”
“I’m done”
“Bye”
“Goodbye”
“I will check later”
“I will contact you later”
“No more questions”
Or any other message indicating that the customer is ending the chat.
Easy to use! Images show up clearly. We are still growing our email list so really appreciate the free messages at this point. The editing and sending test function is clear - I have not sent anything out by accident yet! lol. Final result always looks great.
seams to work
takes time to set up
Very easy and simplified.
Great experience using the Shopify Messaging App. The interface is smooth, easy to navigate, and provides a seamless user experience. It makes customer communication efficient and well-organized. Overall, a reliable tool for managing conversations and enhancing customer support. However, adding more email template customization features would further improve flexibility and usability.
genial
satisfaisant
