Reviews (125)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants recommend this app for reliably syncing inventory and orders between Shopify and POS systems (Clover, Square, Lightspeed, Vend) and TikTok Shop. Many say it was the only solution that connected their POS to Shopify, prevented overselling, and saved major time via real-time sync, bulk product linking, and centralized fulfillment. TikTok Shop integration and responsive, hands-on support are frequently called game changers, making the cost worthwhile.
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Makes uploading products to TikTok easy and non complicated
Thank you for your positive feedback! We're delighted to hear that our platform has made uploading products to TikTok a seamless experience for you. If you have any further questions or suggestions, feel free to reach out. We appreciate your support!
The customer support team is fantastic and has helped answer all of my questions which were instrumental in setting up my online boutique. They personally held two different zoom meetings with me as well as have been very responsive on their chat feature for quick issue resolution.
Thank you for sharing your positive experience with SKU IQ! We're thrilled to hear that our customer support team has been fantastic in assisting you with setting up your online boutique. It's wonderful to know that the two Zoom meetings and our chat feature were instrumental in resolving your questions and issues promptly. We appreciate your trust in our service during the three months of usage. If there's anything more you need or if you have additional feedback, please don't hesitate to reach out. We're here to support your continued success!
Does what we need and customer support is quick and excellent!
We appreciate your feedback! It's fantastic to hear that our product meets your needs and that you've had a positive experience with our customer support team. If you ever have more questions or require assistance in the future, please don't hesitate to reach out. We're here to ensure your continued satisfaction and success!
very helpful support team! helped me connect my connect my clover account with little to no stress. looking forward to using this app.
We truly appreciate your positive feedback! Our support team is here to make the setup process as stress-free as possible, and we're delighted to hear about your experience. If you have any more questions or need further assistance while using the app, please feel free to reach out. We're excited for you to use Clover, and we're here to help ensure a smooth experience!
I had a question to be sure that my set up was good and the customer service was great, friendly, and quick to help me !
Thank you for reaching out with your question and for sharing your positive experience with our customer service team. We're delighted to hear that you found our customer service to be great, friendly, and quick to assist you.
Ensuring that your setup is good and addressing any questions or concerns you may have is our priority. We're here to provide the support you need to make your experience with SKU IQ as smooth and successful as possible.
If you ever have more questions or need assistance in the future, please don't hesitate to reach out. We're always here to help you, and we appreciate your trust in SKU IQ.
They make it very easy to sync to TT. I ran into an issue but support answered fairly quickly and the solution was clear. Eager to grow and sell on TT with SkuIQ!
Thank you for your positive review of SKU IQ! We're thrilled to hear that you found it very easy to sync with TikTok and that our support team was quick to respond and provide you with a clear solution.
We're just as eager as you are to see your growth and success on TikTok with SKU IQ. If you ever run into more questions or need further assistance as you continue to expand your presence on TikTok, please know that we're here to support you every step of the way.
Thank you for choosing SKU IQ, and we look forward to being a part of your journey as you grow and sell on TikTok.
I had a set up appointment with Jorge Cubas, SKU IQ Sales Engineer & Support and he walked me through the set up with TikTok making it so easy for me. His knowledge of the platform is superb.
Thank you for sharing your positive experience with Jorge Cubas, one of our SKU IQ Sales Engineers and Support team members. We're thrilled to hear that Jorge provided you with an exceptional setup appointment and made the process of setting up with TikTok incredibly easy for you.
Jorge's knowledge and expertise are invaluable in helping users like you navigate our platform effectively. We're fortunate to have team members like Jorge who are dedicated to ensuring our users have a seamless experience.
I'm very happy with this app, and the customer service. The app was easy to install and set up, but I messed up on a few things, and needed help. Thank goodness they had a "real customer service team" to help me. We set up a call to share screens and they helped me out. I highly recommend this app.
We sincerely appreciate your positive feedback and are delighted to hear that you're very happy with SKU IQ and our customer service. Making your experience seamless and providing assistance when needed is our top priority.
We're glad to hear that you found the installation and setup process easy. We understand that even with user-friendly interfaces, occasional hiccups can happen, and that's why we have a dedicated customer service team in place.
It's great to know that our team was able to assist you effectively by setting up a call and sharing screens to resolve any issues you encountered. We believe in providing real, human support to our users, and your recommendation means a lot to us.
I love the fact that they have customer service available via chat. I was having trouble syncing my products and they very kindly guided me along the way. Love that they are willing to help. It's a great app to merge both your Shopify and TikTok shop!
Thank you for sharing your positive experience with SKU IQ and our customer service. We're thrilled to hear that you love our chat support and that our team was able to assist you in syncing your products seamlessly.
Providing excellent customer service is one of our top priorities, and it's wonderful to know that our team was able to guide you through any challenges you faced. We truly believe in being there for our users and helping them succeed in their e-commerce endeavors.
We're delighted that you find SKU IQ to be a great tool for merging your Shopify and TikTok shops. It's fantastic to see how our platform can simplify the process and make managing your online stores more efficient.
I reached out to support weeks ago and heard nothing. I’m not going to pay for an app I’m not using and can’t get set up properly so I deleted.
Firstly, we'd like to express our regret for the frustration you've encountered during your experience with SKU IQ. We value your feedback, and we take customer satisfaction seriously.
It's unfortunate that we didn't receive your initial support request. We want to ensure that all our users have access to prompt assistance and a smooth onboarding experience. To guarantee effective communication moving forward, we recommend reaching out to our support team via email at support@skuiq.com, which is monitored regularly to address customer inquiries.
Alternatively, you can connect with us via live chat during our business hours. Our team is available to assist you in real-time and can provide immediate help with any issues or questions you may have.
If you ever reconsider using SKU IQ or have any questions in the future, please do not hesitate to get in touch with our support team through the aforementioned channels. We're committed to assisting you to the best of our abilities and ensuring that you have a positive experience with our app.
