Reviews (125)

Overall rating
4
Counts per rating level
  • 70% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 18% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for reliably syncing inventory and orders between Shopify and POS systems (Clover, Square, Lightspeed, Vend) and TikTok Shop. Many say it was the only solution that connected their POS to Shopify, prevented overselling, and saved major time via real-time sync, bulk product linking, and centralized fulfillment. TikTok Shop integration and responsive, hands-on support are frequently called game changers, making the cost worthwhile.

September 7, 2023

I'm very excited to be set up with this app. I have so many products and it would have taken me days upon days to get all products uploaded to TikTok. This process was so easy, and the help with the setup was amazing (and free!). I will definitely be upgrading my plan so I can add more to my shop.

Pretty Poppy Boutique
United States
About 1 hour using the app
o2oCommerce Inc. replied October 9, 2023

We're thrilled to hear about your excitement and positive experience with SKU IQ! Making the process of uploading products to TikTok easier and more efficient is exactly what we aim for. We're glad that you found the setup assistance helpful, and we appreciate your enthusiasm. If you decide to upgrade your plan to add more products to your shop, we're here to support you every step of the way. Should you have any questions or need further assistance, please feel free to reach out. Thank you for choosing SKU IQ!

September 4, 2023

The app has been great and done exactly what I wanted. Customer service is excellent and quick at helping when I had any questions.

Afton Boutique
United States
About 1 month using the app
o2oCommerce Inc. replied October 9, 2023

We're delighted to hear that SKU IQ has met your expectations and fulfilled your needs. Providing excellent and responsive customer service is a priority for us, and we're glad to hear that you had a positive experience with our support team. If you ever have more questions or need assistance in the future, please feel free to reach out. Thank you for choosing SKU IQ, and we look forward to continuing to support your needs!

August 25, 2023

This app works greatly syncing all products and orders. Customer service is prompt and is there to help!

The Vintage Hippie
United States
About 2 months using the app
o2oCommerce Inc. replied September 1, 2023

We're delighted to hear that SKU IQ has been working well for you, both in syncing products and orders. Our customer service team appreciates your kind words, and we're here to provide prompt assistance whenever you need it. Thank you for your positive feedback!

August 22, 2023

This is going to be a huge time saver! So glad I don't have to manually add every item. There customer service is so helpful. Would recommend.

Marmeez
United States
About 18 hours using the app
o2oCommerce Inc. replied September 1, 2023

We're thrilled to hear that SKU IQ is proving to be a time-saving solution for you! Automating the process of adding items is a great benefit, and we're pleased to know that our customer service team has been helpful. Thank you for your recommendation, and we're here to assist you whenever you need us.

August 15, 2023

This is the only app that has actually synced with my store! It’s Been so easy and when I had confusion about the free trial the support chat helped me quickly ! I would 10/10 recommend!

IzahHandmade
United States
About 1 month using the app
o2oCommerce Inc. replied September 1, 2023

We're delighted to hear that SKU IQ has successfully synced with your store and that our support chat was able to assist you promptly. Your recommendation means a lot to us, and we're here to continue providing a seamless experience for you. If you ever have more questions or need assistance, don't hesitate to reach out. Thank you for choosing SKU IQ!

August 22, 2023

I LOVE it! The customer service was the BOMB! I was having an issue with my products loading and it was quickly resolved with a customer service representative. Would definitely recommed!

Mood Junky
United States
About 19 hours using the app
o2oCommerce Inc. replied September 1, 2023

We're thrilled to hear that you LOVE SKU IQ and that our customer service team was able to quickly resolve your issue. Your recommendation means a lot to us, and we're here to assist you anytime you need help or have questions. Thank you for your kind words!

August 1, 2023

This app has made the start to our Tiktok shop so much easier. And the technical help has been amazing. They are quick to answer and very helpful. I was assisted by Montserratt and she provided the best customer service!

Glitterly Obsessed
United States
11 days using the app
o2oCommerce Inc. replied August 6, 2023

Thank you for your fantastic review! We're delighted to hear that our app has made the start to your TikTok shop much easier. We designed it with user-friendliness in mind, and your positive experience encourages us to keep improving.

We're especially grateful for your kind words about our technical support team. Providing excellent customer service is something we strive for, and we're thrilled that we could assist you effectively. We'll be sure to pass on your appreciation to the team for a job well done.

July 10, 2023

Jorge provided quick and great support. He helped us get everything set up and we are excited to use SKU IQ!

stakt
United States
26 days using the app
o2oCommerce Inc. replied September 1, 2023

We're delighted to hear that Jorge provided you with quick and great support in getting everything set up with SKU IQ. We're equally excited for you to use our service and are here to assist you whenever needed. If you have any more questions or require further assistance in the future, please don't hesitate to reach out. Thank you for choosing SKU IQ!

June 22, 2023

Great app and a wonderful customer service team! Worked out perfectly for our store on Shopify and Square PoS.

Island Soul
United States
3 days using the app
o2oCommerce Inc. replied September 1, 2023

We're thrilled to hear that SKU IQ has worked out perfectly for your store on Shopify and Square Point of Sale, and that you've had a wonderful experience with our customer service team. If you ever have more questions or need further assistance, please don't hesitate to reach out. Thank you for choosing SKU IQ!

June 8, 2023

Alejandro was great help and assisted me with my questions promptly. Great customer service. Thank you Alejandro

Spanish Pig
Canada
2 days using the app
o2oCommerce Inc. replied June 20, 2023

Thank you for sharing your positive experience with Alejandro and our customer service team! We're thrilled to hear that Alejandro provided you with great assistance and promptly addressed your questions.

Delivering excellent customer service is a top priority for us, and it's wonderful to know that Alejandro exceeded your expectations. We'll make sure to pass along your kind words to Alejandro and recognize him for his outstanding support.