Sky Pilot ‑ Digital Downloads

Sky Pilot ‑ Digital Downloads

Reviews (423)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, straightforward way to sell digital products like e‑books, patterns, courses, and PDFs. Setup and daily use are called simple and intuitive, even for non‑technical or new Shopify merchants. They value organized file management, branded download pages, and easy re-downloads. Many praise the free plan for small businesses and say support is fast, responsive, and solves issues within minutes.

October 23, 2025

There was an issue with the download buttons but the support and dev team resolved it immediately. Thank you once more!

Katarina Books & Lovers
Serbia
About 4 hours using the app
October 12, 2025

Sky Pilot has excellent live customer service. I was stuck and they helped me get my eBook up and running. Thank you!

Moving Mountains
United States
2 days using the app
Sky Pilot replied January 8, 2026

Hey there,

Thank you so much for the 5-star review!

We’re so glad our live support team was able to jump in and help you get your eBook up and running. We know how important it is to get your products live without delays, so we're happy we could help you move past that hurdle!

Congratulations on getting your eBook launched—we wish you a ton of success with your sales. If you ever need anything else, we're just a chat away!

Best,
Shop Circle Team

October 9, 2025

THANK GOODNESS FOR ADIS!! Very helpful and solved the problem!

Hello Regulation
United States
About 1 year using the app
Sky Pilot replied October 27, 2025

Hey there,

Thank you so much for your kind words!

We’re thrilled to hear Adis was able to help and solve the problem quickly—it’s awesome to know our support made a difference!

If there’s ever anything more we can do for you, just reach out.

Best,
Shop Circle Team

October 1, 2025

The support we received from Nejla was excellent! Our issues were resolved promptly and the customer service rocked. Thanks, Team Sky Pilot!

Undertow Shows
United States
Almost 9 years using the app
Sky Pilot replied October 2, 2025

Hey there,

Thank you so much for your kind words!

We’re thrilled to hear Nejla was able to resolve your issues promptly and that our customer service made a positive impact. Your feedback really means a lot to us!

If there’s ever anything more we can do for you, just reach out.

Best,
Shop Circle Team

September 18, 2025

helpful staff and responsive to questions - great product for pdf delivery.

The Patchwork Calendar
Australia
11 days using the app
Sky Pilot replied December 15, 2025

Hey there,

Thank you so much for your kind words!

We’re thrilled to hear our staff has been helpful and responsive, and that Sky Pilot has been a great solution for your PDF delivery needs. Your feedback really means a lot!

If there’s ever anything more we can do for you, just reach out.

Best,
Shop Circle Team

September 1, 2025

Great support during the setup process, fast and efficient

Purr3D
Australia
7 days using the app
Sky Pilot replied September 5, 2025

Hey there,

Thank you so much for your kind words!

We’re thrilled to hear our team could support you during the setup process and make things quick and efficient. Your feedback really means a lot!

If there’s ever anything more we can do for you, just reach out.

Best,
Shop Circle Team

Edited September 5, 2025

I had some issues getting the app set up properly. I contacted the Sky Pilot help team and everything got sorted out right away.

So far I like the features and it is working well.

Freda's Fancy Stitching
Canada
About 2 months using the app
Sky Pilot replied September 5, 2025

Hey there,

Thank you so much for updating your review and for the 5 stars!

We’re thrilled to hear that the setup was sorted out and that you’re enjoying the features so far. Your feedback really means a lot to us, and we’re always here if you need any support or assistance in the future.

Best,
Shop Circle Team

August 18, 2025

Nitesh was very helpful!

JP Coovert
United States
7 days using the app
Sky Pilot replied January 8, 2026

Hey there,

Thank you so much for the 5-star review!

We are so happy to hear that Nitesh was able to assist you effectively. He is a valued member of our team, and we’ll be sure to pass your thanks along to him—it truly makes our day to hear when we've made a difference for our merchants!

If you ever need anything else, Nitesh and the rest of the team are always happy to help.

Best,
Shop Circle Team

August 8, 2025

Nejla and her team answered all my questions! I was able to get an issue fixed very easily. I would definitely recommend SkyPilot to anyone who sells digital files.

Noodlehead Sewing Patterns
United States
2 months using the app
Sky Pilot replied August 13, 2025

Hey there,

Thank you so much for your kind words!

We’re thrilled to hear that the team were able to answer all your questions and help you resolve the issue easily. Your recommendation means a lot to us!

If there’s ever anything more we can do for you, just reach out.

Best,
Shop Circle Team

July 30, 2025

Great, responsive customer service!

Twig + Tale
New Zealand
Over 6 years using the app
Sky Pilot replied August 13, 2025

Hey there,

Thank you so much for your kind words!

We’re thrilled to hear you found our customer service great and responsive—it really means a lot to us!

If there’s ever anything more we can do for you, just reach out.

Best,
Shop Circle Team