Sky Pilot ‑ Digital Downloads

Sky Pilot ‑ Digital Downloads

Reviews (423)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, straightforward way to sell digital products like e‑books, patterns, courses, and PDFs. Setup and daily use are called simple and intuitive, even for non‑technical or new Shopify merchants. They value organized file management, branded download pages, and easy re-downloads. Many praise the free plan for small businesses and say support is fast, responsive, and solves issues within minutes.

July 30, 2025

Been using the app for a few months and I needed help, I got an awesome customer service, had real help whitin minutes Cherose helped a lot in the process!

Vortex Gaming
United States
5 months using the app
Sky Pilot replied August 13, 2025

Hey there,

Thank you so much for your kind words!

We’re thrilled to hear Cherose was able to help quickly and effectively—it’s great to know our support made your experience smooth and easy!

If there’s ever anything more we can do for you, just reach out.

Best,
Shop Circle Team

July 30, 2025

The customer service is impeccable. Keenan has been such as tremendous help. It is very fast to get things sorted.

Bitem
United Kingdom
About 14 hours using the app
Sky Pilot replied August 13, 2025

Hey there,

Thank you so much for your kind words!

We’re thrilled to hear Keenan was able to help and that you had a fast, smooth experience—your feedback really makes our day!

If there’s ever anything more we can do for you, just reach out.

Best,
Shop Circle Team

July 28, 2025

Customer service is great! They are very helpful with resolving any issues. Adding files is super easy.

SEWphoria Studio
United States
Over 1 year using the app
Sky Pilot replied August 13, 2025

Hey there,

Thank you so much for your kind words!

We’re really glad to hear you’ve found our customer service helpful and that adding files is easy!

That said, we’d be happy to help make your experience even better—if there’s anything we can do to earn that 5th star, please reach out to our CX team; they’ll be happy to assist immediately!

Best,
Shop Circle Team

July 18, 2025

A really great product for my digital download freebie for website on Shopify. I had a small issue with my email confirmations and Nitesh from the Merchant Success team was able to help instantly. Very happy with this service & highly recommend. Thanks!

Metal Bones Jewellery
Australia
10 months using the app
Sky Pilot replied August 13, 2025

Hey there,

Thank you so much for your kind words!

We’re so glad Nitesh could help sort out your email confirmations quickly. It’s awesome to hear that the app is working well for your digital downloads and that you’re happy with the service. Your recommendation really means a lot!

If there’s ever anything else you need, just give us a shout.

Best,
Shop Circle Team

July 15, 2025

They have been very helpful with our request and has responded within 24 hrs. Thank you so much for your help!

mishmashed
Australia
13 days using the app
Sky Pilot replied August 13, 2025

Hey there,

Thank you so much for your kind words!

We’re thrilled to hear our team was able to help promptly and that you had a positive experience—your feedback means a lot!

If there’s ever anything more we can do for you, just reach out.

Best,
Shop Circle Team

July 9, 2025

Sky Pilot is a great app. I could not run my digital shop without it. Customer service is also amazing. Highly recommend.

King Gap Creatives
United States
8 months using the app
Sky Pilot replied August 13, 2025

Hey there,

Thank you so much for your kind words!

We’re thrilled to hear Sky Pilot has been such an important part of running your digital shop and that our customer service has been amazing—your recommendation means a lot!

If there’s ever anything more we can do for you, just reach out.

Best,
Shop Circle Team

June 25, 2025

Easy to work with and set up and an excellent customer support team!

Go Hoe or Go Home
Netherlands
1 day using the app
Sky Pilot replied August 13, 2025

Hey there,

Thank you so much for your kind words!

We’re thrilled to hear you found Sky Pilot easy to set up and that our customer support team was excellent—your feedback really makes our day!

If there’s ever anything more we can do for you, just reach out.

Best,
Shop Circle Team

June 11, 2025

Wow, Dino was amazing. Never had such great customer service before, literally in chat messaging back and forth and Dino was able to help with every request. I'm blown away. Thank you.

My Store
South Africa
5 days using the app
Sky Pilot replied January 8, 2026

Hey there,

Wow—we are absolutely blown away by your kind words!

Thank you so much for the 5-star review. We are thrilled to hear that Dino provided such an exceptional experience and was able to assist with every single one of your requests in real-time. We strive to provide support that isn't just "good," but truly memorable, so hearing that this was the best service you've ever had means the world to us.

We’ll be sure to give Dino a huge pat on the back for this one! We’re honored to have you using Sky Pilot, and we’re always here whenever you need that 10/10 support again.

Best,
Shop Circle Team

June 3, 2025

The customer support does a great job of getting you ready to go

Simply Bitcoin
United States
About 23 hours using the app
Sky Pilot replied August 13, 2025

Hey there,

Thank you so much for your kind words!

We’re thrilled to hear our customer support helped get you set up and ready to go—it’s always our goal to make the process smooth and easy!

If there’s ever anything more we can do for you, just reach out.

Best,
Shop Circle Team

May 28, 2025

The customer support chat was TOP NOTCH!!!

WTF Puzzles
United States
About 12 hours using the app
Sky Pilot replied August 13, 2025

Hey there,

Thank you so much for your kind words!

We’re thrilled to hear our customer support chat made such a great impression—it really means a lot!

If there’s ever anything more we can do for you, just reach out.

Best,
Shop Circle Team