Sky Pilot ‑ Digital Downloads

Sky Pilot ‑ Digital Downloads

Reviews (422)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, straightforward way to sell digital products like e‑books, patterns, courses, and PDFs. Setup and daily use are called simple and intuitive, even for non‑technical or new Shopify merchants. They value organized file management, branded download pages, and easy re-downloads. Many praise the free plan for small businesses and say support is fast, responsive, and solves issues within minutes.

Edited May 21, 2026

Nitesh and Lina is a very good employee - helpful and kind. I think they deserve a raise.

taniwylot
Poland
5 months using the app
Sky Pilot replied May 28, 2026

Thank you so much for your wonderful review! We're thrilled to hear that Nitesh and Lina made a positive impact with their helpful and kind assistance. We truly appreciate your recognition of their hard work, and we will make sure to pass along your suggestion regarding a raise. Your feedback is very important to us!

Best regards,
The Shop Circle Team

August 31, 2025

Support was great, helped quick.

Mope
Germany
About 12 hours using the app
Sky Pilot replied January 8, 2026

Hey there,

Thank you for the 5-star review!

We know that in e-commerce, time is money, so we make it a priority to provide quick and effective support. We’re glad we could help you out promptly!

If you ever need anything else, we're just a message away.

Best,
Shop Circle Team

July 10, 2025

Its a great App! We use it for a long time. Its easy to understand, easy to use and gives us a lot of value in our shop. The support is fast and they find solutions. We can definitely recommend it!

matchconcept UG
Germany
About 1 year using the app
Sky Pilot replied August 13, 2025

Hey there,

Thank you so much for your kind words!

We’re thrilled to hear you’ve been using Sky Pilot for a long time and that it’s been easy to use and valuable for your shop. It’s great to know our support has been fast and helpful—your recommendation means a lot!

If there’s ever anything more we can do for you, just reach out.

Best,
Shop Circle Team

July 8, 2025

Eine super App und auch ein toller Support. Ich habe gleich Hife bekommen. Datein konnten schnell hinzugefügt werden. Empfehlung!

LUMI Studio
Germany
4 months using the app
Sky Pilot replied August 13, 2025

Hey there,

Thank you so much for your kind words!

We’re thrilled to hear you found the app super easy to use and that our support was helpful—your recommendation means a lot!

If there’s ever anything more we can do for you, just reach out.

Best,
Shop Circle Team

June 14, 2025

très bon service rapide et efficace,

Educsam
United Kingdom
22 days using the app
Sky Pilot replied January 8, 2026

Hi there,

Thank you so much for the 5-star review!

We’re thrilled to hear that you found our service to be both fast and efficient. We know how important it is for merchants to get quick solutions so they can get back to business, and we're happy we could deliver that for you.

If you ever need anything else, we're always here to help!

Best,
Shop Circle Team

May 31, 2025

The app seams so great, although I haven't used it that long. I struggled at first setting up the sky pilot shopify integration, so I contacted their support. Expecting a AI-assistant, I was very happily surprised by the instant human chat support. She managed to solve my problems very fast!

LGB Engineering
Sweden
1 day using the app
May 19, 2025

Contact customer service to solve the problem perfectly, a great experience

Retechart
Hong Kong SAR
About 1 month using the app
Sky Pilot replied August 13, 2025

Hey there,

Thank you for sharing your experience!

We’re delighted to hear our customer service was able to solve your problem perfectly and that you had a great experience with us.

If there’s ever anything else we can help with, just reach out!

Best,
Shop Circle Team

April 3, 2025

とても親切な対応をしてただけました。
わかりやすく丁寧でした。
ありがとうございます。

テンプラザ ~書式工房~
Japan
16 days using the app
Sky Pilot replied April 14, 2025

Hello,

Thank you so much for your thoughtful review!

We're really glad to hear that you had a positive experience and that our support was clear, polite, and easy to understand. Providing helpful and kind assistance is something we truly care about, so it means a lot to hear that it came through.

If there's anything else you need in the future, please don't hesitate to reach out—we're always here to help!

Best,
The Shop Circle Team

April 1, 2025

Sehr nette Supporter, die rasch Hilfe leisten. Danke

Seelenlandcreations
Switzerland
15 days using the app
Sky Pilot replied April 14, 2025

Hey there,

Thank you so much for your kind words!

We're really glad to hear that our support team was friendly and quick to help!

If you need anything else, we're always here for you, just drop us a message!

Cheers!

April 1, 2025

I really appreciate how quickly your customer support team responds.

MAE Y
Japan
About 1 year using the app
Sky Pilot replied April 14, 2025

Hey,

Thank you—we really appreciate you taking the time to share that!

We're committed to providing fast and reliable support, so it's great to know our team was able to assist you promptly!

If you ever have more questions or need help again, we're here for you!

Cheers!