Sky Pilot ‑ Digital Downloads

Sky Pilot ‑ Digital Downloads

Reviews (422)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, straightforward way to sell digital products like e‑books, patterns, courses, and PDFs. Setup and daily use are called simple and intuitive, even for non‑technical or new Shopify merchants. They value organized file management, branded download pages, and easy re-downloads. Many praise the free plan for small businesses and say support is fast, responsive, and solves issues within minutes.

March 30, 2023

This app - OMG it is awesome!
It is so great, and the customer service is oustanding.
Do not use any other app!

Geilsk
Denmark
14 days using the app
Sky Pilot replied March 31, 2023

We are happy to know that our app and customer support fulfilled your expectations 🎉. Thanks for trusting us and for this fantastic review!

We are always here to help 24/7!!

Have a lovely day,

Customer Success Team

April 28, 2023

Good app for the shop that have the digital products!
The service is really nice and the staff's always there for us.
Love this app! Won't regret for using it.
Don't hesitate, just use it!

Sail & Thread
Japan
22 days using the app
Sky Pilot replied April 28, 2023

We're happy to hear you've had an excellent experience with our app and support team. We know how important it is to always have someone to give us a hand when we need it.

Thank you so much for recommending us! 🤩

All the best with your business,
Customer Success Team

January 20, 2023

Applicazione davvero molto intuitiva e completa. Semplice, facile da configurare ed assistenza con operatore italiano. Grazie ad Alessandro che mi ha fornito le informazioni che volevo. Consiglio TOP!

KapoLab
Italy
1 day using the app
Sky Pilot replied January 23, 2023

We can’t thank you enough for the kind words! It always warms our hearts to hear that you've found our app very helpful and about your great experience with our support team, especially with Alessandro 😊

Have a lovely day,
Customer Success Team

September 13, 2022

ダウンロード販売に利用していますが、大量のアクセスにも対応しており、費用もリーズナブルで満足しています。
今回、ちょっとトラブルがあり、カスタマーサポートに連絡しましたが、素早く、丁寧に対応いただきました。
We use this app to selling digital contents. It is good for huge access but reasonable price.
Recently I have contacted the customer support. He has helped us quickly and completely. I am satisfied enough.

NIJISANJI EN Official Store
Japan
About 1 year using the app
Sky Pilot replied September 14, 2022

Aww!! 😊 Thank you so much for leaving us a fantastic review. It's awesome to hear that you found our product useful and it was our pleasure to serve you! Your kind words motivate us to keep giving our best.

Have an amazing day,
Customer Success Team

September 23, 2022

Die App funktioniert wie es soll, und bei Probleme ist man bei dem Kundenservice sehr gut aufgehoben und es wird einem sehr schnell geholfen! Auch bei Vorschläge und Verbesserungen wird ganz schnell reagiert - innerhalb einer Woche wurde ein neuer Button mit "Produkt bereits erworben" implementiert! Mehr Kundensupport und -offenheit kann man nicht erwarten!

Werkplan.Schnittmanufaktur
Germany
10 days using the app
Sky Pilot replied September 25, 2022

Thanks a bunch for your amazing review and for choosing us!! Our goal is to ensure that our app helps your business grow, and our support team will always be there for you to guarantee that. Always at your service :)

Cheers 🤩,
Customer Success Team

October 8, 2021

Ich kann diese App sehr empfehlen. Beeindruckt war ich, wie einfach es ist Vimeo Filme einzubinden. Ob wohl ich vorher mit der kostenlosen App von Shopify verkauft habe, war es kein Problem alle vergangenen Verkäufe zu übernehmen. Der Support hat sofort geholfen. I highly recommend this app. I was impressed how easy it is to integrate Vimeo films. Even though I had previously sold with the free Shopify app, it was no problem to take over all past sales. The support helped immediately.

Befree Tantra Shop
Germany
1 day using the app
December 19, 2024

I wasnt sure if I wanted to upgrade just yet and do the full 400 yearly payment plan they have luckily I chatted with someone from their team and they gave me an extra 250mb! Which helped me get my first product up and going! Im now going with the full plan! Super helpful, very fast response time, and very kind!

MXH
United States
29 minutes using the app
Sky Pilot replied January 20, 2025

Hey there,

We're thrilled to hear about your positive experience with our team; it's great that you found the chat helpful and decided to go for the full plan!

We aim to provide every customer with quick and efficient service, so we're glad that you appreciated our prompt response and kindness. Your feedback is crucial to us as it helps us continually offer top-notch service.

If there is anything else that we can do for you, please let us know!

Best Regards,
Shop Circle Team

Edited January 14, 2026

Kenan was top!

almondkind
Germany
9 months using the app
Sky Pilot replied January 8, 2026

Hey there,

Thanks a million for the 5-star rating!

We’re so glad you’re enjoying the app. It’s a pleasure to have you with us, and we wish you the very best of luck with your store!

Best,
Shop Circle Team

October 17, 2025

Great product and excellent customer service!

靖遠嚴選|言之有物,物超所值
United States
1 day using the app
Sky Pilot replied January 8, 2026

Hey there,

Thank you so much for the 5-star review!

We’re thrilled to hear that you’re enjoying the product and that our customer service team made a great impression. We work hard to make sure both the app and the support behind it are top-notch for our merchants.

If you ever need anything as you continue using the app, we’re always here to help. Happy selling!

Best,
Shop Circle Team

December 21, 2024

Great customer service!

thebrandarchive
Belgium
15 days using the app
Sky Pilot replied January 20, 2025

Hi there,

Thank you for sharing your positive experience with our customer service! We're thrilled to hear that you're satisfied with the help you've received from our team; your kind words truly mean a lot to us.

Remember, we're always here to assist you whenever you need us!

Best Regards,
The Shop Circle Team