Sky Pilot ‑ Digital Downloads

Sky Pilot ‑ Digital Downloads

Reviews (422)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, straightforward way to sell digital products like e‑books, patterns, courses, and PDFs. Setup and daily use are called simple and intuitive, even for non‑technical or new Shopify merchants. They value organized file management, branded download pages, and easy re-downloads. Many praise the free plan for small businesses and say support is fast, responsive, and solves issues within minutes.

November 7, 2024

Great Customer Service! Especially Nejla was helping me a lot with my pretty specific request. I'm recommending this app!

woollentwine fibrestudio
Germany
9 months using the app
Sky Pilot replied November 15, 2024

Hi,

We're thrilled to hear that you had a great experience with our customer service, it's wonderful to know that our team's efforts are helping you, and we greatly appreciate your recommendation!

We work hard to provide the best service to our users and your kind words validate our efforts. Remember, whether it’s another specific request or any query, we’re always here to help!

Best,
The Shop Circle Team

October 20, 2024

Me ayudaron a instalar mi botón de descarga de manera muy amable y detallada:)

Mariana Beck
Mexico
3 days using the app
Sky Pilot replied October 24, 2024

Hi there,

Thank you so much for your kind words!

We're thrilled to hear that you had a great experience with our support team and that everything was set up smoothly!

If you ever need further assistance, don't hesitate to reach out - we're always here to help!

Best,
The Shop Circle Team

September 22, 2024

good and fast support from nitresh

Sarah David & Cacao
Germany
3 days using the app
Sky Pilot replied October 6, 2024

Hello,

Thank you for taking the time to leave us a 5-star rating! We're thrilled to hear about your positive experience with our support team; Nitesh will be delighted to hear that you found the assistance good and fast!

If there's anything else you need from us in the future, feel free to reach out.

Best wishes,
The Shop Circle Team

September 22, 2024

I found it very good, the customer service responds even on Sundays

Equistasi®
Italy
About 3 hours using the app
Sky Pilot replied October 6, 2024

Hi there,

It's music to our ears knowing that you've found our app to fit your needs!

Our team makes it a point to be available for our users even during weekends, so we're thrilled that our dedication to customer service has resonated with you; your appreciation motivates us to strengthen our commitments more!

Thank you for taking the time to share your positive experience with our app!

Best,
The Shop Circle Team

September 17, 2024

Paul was super kind and right away knew my problems how we can solve them. Ready to rumble with Sky pilot now. Seems like a super helpful and making it happen - team.

Jump Rope Expert Mira Wate
Germany
1 day using the app
Sky Pilot replied September 23, 2024

Hello,

Thank you for your kind words and the 5-star rating; we're absolutely delighted to hear positive feedback about Paul and our team! Your feedback plays a crucial role in our continual strive for excellent customer service!

Should you need any more assistance or have any questions in the future, please do not hesitate to reach out to us!

Best,
The Shop Circle Team

March 18, 2024

Gran servicio, Adna aclaró todas mis dudas, el compartir las url fue de gran ayuda para mi.

Mis Primeros Bocados
Mexico
About 1 month using the app
Sky Pilot replied March 20, 2024

Gracias por tu comentario de 5 estrellas.

Nos alegra saber que nuestro servicio y la asistencia de Adna han sido útiles para ti, especialmente la opción de compartir las URL. Valoramos tus palabras positivas y tu satisfacción es nuestra prioridad. Si tienes alguna pregunta adicional o si hay alguna otra forma en que podamos ayudarte, no dudes en decírnoslo. Tu retroalimentación y experiencia son vitales para nosotros.

Saludos,
El equipo de Shop Circle

Edited April 23, 2025

Great app l for delivering my digital products. Easy to use and has great tools and options to make the product deliver when clients have paid. I recommend. Support is outstanding. quick, friendly and efficient. Amazing.

Un Lieu de Lumière - cours à distance en ligne de soins énergétiques
France
Almost 9 years using the app
Sky Pilot replied January 5, 2024

Hello,

It's wonderful to hear that you're having such a great experience with Sky Pilot - Digital Downloads. We're particularly pleased to hear that our app's ease of use and the tools we provide have proved beneficial in delivering your digital products efficiently.

Thank you for taking a moment to recommend us, and for highlighting our support team's quick and efficient assistance. Our team strives to offer prompt, friendly support and it's great to know we hit the mark for you.

Your feedback is key to our continued effort to improve and deliver top-quality service. We appreciate your support and positivity.

Best regards,

The Shop Circle Team

November 27, 2023

The best app for digital downloads in my opinion. Fair pricing, lot of options and most of all an unbelievable support team.

Boutique Tones
Italy
5 days using the app
Sky Pilot replied November 29, 2023

Hello there!

Wow, such a stellar review! We at Shop Circle are thrilled to hear you've had a great experience using Sky Pilot for your digital downloads. Knowing you appreciate our fair pricing and array of options brings us immense joy.

But the cherry on top is definitely your kind words about our support team. We strive every day to offer unbeatable support to our users, and it’s fantastic to learn we're making the mark on this front.

Your feedback has truly brightened our day. Thank you for choosing Sky Pilot and for taking the time to leave such a fantastic review!

Best regards,
The Shop Circle Team

September 12, 2023

Ottimo servizio di assistenza, rapidissimo ed estremamente efficace nel risolvere qualsiasi problematica si sia presentata.

L'Arte del Successo
Switzerland
About 1 month using the app
Sky Pilot replied September 14, 2023

Thank you for taking the time to rate our app!

We appreciate all feedback and take it seriously in order to create a better experience for our users. We are so glad that you found value in our product and thank you for sharing your support with us.

Thank you for being a valued part of our community!

All the best,
Customer Success Team

August 22, 2023

Au top ! J'ai eu un problème de stockage qui a été réglé très rapidement avec le support technique! merci!

Kill Event
France
About 3 hours using the app
Sky Pilot replied August 24, 2023

Thank you for taking the time to provide your review for our app.

We always appreciate when our customers let us know their thoughts as it helps us improve our services. We strive to offer a positive user experience and your feedback is invaluable to us in this process.

If there's anything else we can do to make your experience better, please do not hesitate to let us know. Thank you again for your valuable input.

All the best,
Customer Success Team