SmartBot: Leading AI Chatbot

SmartBot: Leading AI Chatbot

Reviews (459)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as quick to set up with seamless Shopify integration. It saves hours by automating repetitive questions, guiding shoppers to the right products, and supporting complex purchases 24/7. Many report higher conversions from its product recommendations. Merchants like its natural, professional responses, strong customization, and clean interface. The free plan with unlimited chats and responsive, friendly support are frequently praised.

June 7, 2026

暫時還可以

彩虹生活百貨
Hong Kong SAR
8 minutes using the app
BestChat replied August 24, 2026

尊敬的彩虹生活百貨,感謝您選擇我們!🌈 您的回饋對我們非常重要。

February 23, 2026

This App is great and can help your customers get easy answers. Whilst it is good its not perfect and you You can fine tune some answers to questions to make sure that your customers are getting the correct information.

myabdlsupplies
Australia
Over 1 year using the app
BestChat replied April 21, 2026

Dear myabdlsupplies, thank you for choosing our service! We’re glad you find SmartBot helpful and appreciate your feedback on fine-tuning answers. We’ll keep improving!

February 12, 2026

I like the app so far. I'm on the free version. which is fine for now, at least until there is enough bot-learning and the appropriate knowledge base has been iterated and refined for great output from the Smartbot.

Kegerator Online
United States
22 days using the app
BestChat replied April 21, 2026

Dear Kegerator Online, thank you for your trust and support! We value your feedback and will work hard to ensure SmartBot delivers great results soon.

February 2, 2026

It does a surprisingly good job and you can train it when it makes a mistake.

Countryman Coatings
United States
11 days using the app
BestChat replied April 21, 2026

Dear Countryman Coatings, thank you for choosing our service! We are glad SmartBot meets your expectations and that training enhances its accuracy.

January 27, 2026

Very easy to setup and very good responsses from the bot

QuantumRife
Canada
1 day using the app
BestChat replied February 3, 2026

Dear QuantumRife, thanks for sharing your experience. We value your feedback and will keep working to provide the best service.

January 26, 2026

si far so good. I'm surpirsed it know so much about my product right on.

Bryt
United States
8 minutes using the app
BestChat replied February 3, 2026

Hi Bryt, thank you for your positive feedback! We’re glad the app knows your product well and look forward to supporting you further.

Edited March 4, 2026

smartbot is a great chatbot even with the free plan it is amazing with its unlimited chats.

Helmet Hub
Ireland
2 days using the app
BestChat replied February 3, 2026

Hi Helmet Hub,Your feedback is like a sunshine on a cloudy day! ☀️

April 14, 2026

vlot en handig

Bricks&Broks
Belgium
4 days using the app
BestChat replied April 21, 2026

Dear Bricks&Broks, thank you for your trust and kind words! We appreciate your support and will continue enhancing SmartBot for you. 🙏

December 25, 2025

Once installed, ask the bot questions about your products to identify holes in knowledge. It is quite a quick process and helps the bot learn and for us to leanr how a customer may use the bot.

Really good so far.....and fun!

Torus Pet
New Zealand
21 minutes using the app
BestChat replied February 3, 2026

Hi Torus Pet, thank you for your thoughtful feedback! We’re glad the bot is helping you learn and improve customer interactions.

December 22, 2025

Je trouve cette application vraiment professionnelle, seulement le prix est cher dommage pour une petite boutique

Le Grimoire Ancien
France
6 days using the app
BestChat replied June 9, 2026

Respected Le Grimoire Ancien, your feedback is very important. We understand pricing concerns and will work to improve value for small stores. Thank you for trusting us! 🌟