SmartBot: Leading AI Chatbot

SmartBot: Leading AI Chatbot

Reviews (459)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as quick to set up with seamless Shopify integration. It saves hours by automating repetitive questions, guiding shoppers to the right products, and supporting complex purchases 24/7. Many report higher conversions from its product recommendations. Merchants like its natural, professional responses, strong customization, and clean interface. The free plan with unlimited chats and responsive, friendly support are frequently praised.

May 6, 2025

So far I've been very pleased with the app. it helps us interact with visitors and give good detailed information regarding the products we sell

Workwise
Sweden
About 13 hours using the app
BestChat replied May 14, 2025

Dear Workwise, thanks for trusting us! 💙 We’re pleased you’re satisfied and will carefully consider your feedback to serve you better.

May 5, 2025

Excelente aplicación, me ahorro el tener que estar conectada. manda mensajes automatizados y puedo sacar leads.

Herrajes Imperio
Mexico
14 days using the app
BestChat replied May 7, 2025

Your feedback is much appreciated, Herrajes Imperio! We're happy that the app is working efficiently for you and making lead generation easier. 🙌 Keep up the great work!

April 28, 2025

Jaw-dropping. Within a few minutes of installation it provided credible, coherent answers about our highly specialised products.

Icon Lifesaver
United Kingdom
3 days using the app
BestChat replied May 7, 2025

Dear Icon Lifesaver, we really appreciate your amazing feedback! 🌟 We’re so glad the bot was able to provide credible answers right away. Your satisfaction means everything to us! 🙌

April 24, 2025

I feel that the learning time was very short and the bot seems to work quickly and accuratly with little training.

Colorado Hemp Honey
United States
3 months using the app
BestChat replied May 7, 2025

Dear Colorado Hemp Honey, thank you so much for your kind words! We're thrilled that the bot is working well for you. 😊 We always strive for fast and accurate service!

April 15, 2025

compelling chatbot that constantly redirects chat to purchasing

Hawaiian Flair
United States
6 minutes using the app
BestChat replied April 25, 2025

Hi Hawaiian Flair,
Thank you for your wonderful feedback! We're thrilled to hear the chatbot is effectively guiding customers to purchase. Your support means a lot to us! 🌺

April 9, 2025

Looks and functions very well. The product recommendations it brings up are a great feature.

Blind Dog Coffee
United States
40 minutes using the app
BestChat replied April 18, 2025

Hello Blind Dog Coffee,
We appreciate your praise! It’s great to know the recommendations are working well for you. Your feedback is important, and we’ll continue to strive for excellence! 🙌☕️

April 8, 2025

This app allows me to input my own responses so the chat is more natural

Michigan Candyland
United States
About 1 year using the app
BestChat replied April 16, 2025

Dear Michigan Candyland,
Thank you for your wonderful feedback! 😊We're thrilled that our app helps make your chats more natural. Your satisfaction is our priority! 🌟

March 26, 2025

Smartbot is a great way to help answer those everyday questions that customers may ask. A trusty assistant that's always there for your customers, answering questions in seconds. Highly recommended.

Athletic Body Care
Australia
5 months using the app
BestChat replied April 16, 2025

Dear Athletic Body Care,
Thank you for your wonderful review! We're thrilled to hear that Smartbot is helping you and your customers. Your support means the world to us! 🌟🤗

March 12, 2025

So far it works great, I'm very impressed on how it learned so much without any input from me,

RC Plane Stands
United States
42 minutes using the app
BestChat replied March 25, 2025

Hello RC Plane Stands,
Thanks for the wonderful review! We’re delighted our app is working so well for you. Your feedback means a lot to us! 💖

Edited February 23, 2025

Easy to install and effective. Keeps getting better with training.

Madelyn Carter
United States
11 days using the app
BestChat replied March 23, 2025

Hi Madelyn, thank you for your positive feedback! We appreciate your support and are glad to hear our app keeps improving with training. Your insights are invaluable to us.