SmartBot: Leading AI Chatbot

SmartBot: Leading AI Chatbot

Reviews (459)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as quick to set up with seamless Shopify integration. It saves hours by automating repetitive questions, guiding shoppers to the right products, and supporting complex purchases 24/7. Many report higher conversions from its product recommendations. Merchants like its natural, professional responses, strong customization, and clean interface. The free plan with unlimited chats and responsive, friendly support are frequently praised.

February 13, 2025

I have just installed and tested this with several queries. The results are pretty amazing and what I was looking for in a AI chatbot. I hope that in the coming months I will see increase in sales using this.

Jetcast
Australia
21 minutes using the app
BestChat replied March 23, 2025

Thank you so much for your kind words, Jetcast! We’re thrilled to hear our AI chatbot is meeting your needs. Your feedback means the world to us! 😊

February 4, 2025

I was impressed with how fast the system learned my products.

Milagro Mushrooms
United States
8 days using the app
BestChat replied February 18, 2025

Dear Milagro Mushrooms,
Thank you for your wonderful feedback! We're thrilled to hear you’re impressed with the system’s speed. Your insights motivate us to keep improving!

February 1, 2025

So far so good. The only thing is that it shows it's a bot and is a little pushy. Other than that it's really good.

DEFI DIGS
United States
About 14 hours using the app
BestChat replied March 17, 2025

Thank you so much for your feedback, DEFI DIGS. We’re glad to hear you find it good overall. Your insights help us improve our service

January 23, 2025

So far so good. I'm not sure it's converted any sales yet but I believe it's a good app.

OzWit
Australia
9 days using the app
BestChat replied March 13, 2025

Hi OzWit, thank you for your positive comments! We're pleased you think our app is good. Your insights help us improve further. 👍

January 8, 2025

Works Really Well! So happy to how found this Chatbot. It Pulls content right from your site and answers and leads customers with ease.

Select Commercial Mailboxes
United States
About 1 month using the app
BestChat replied February 9, 2025

Hello Select Commercial Mailboxes,
Thanks for sharing your experience! We're delighted our chatbot is effectively pulling content and enhancing customer interactions.

December 10, 2024

loving it so far did small test and am extremely happy with how it is working

Swinging Around Australia
Australia
6 minutes using the app
BestChat replied March 17, 2025

Hi Swinging Around Australia, thank you for your positive feedback! We appreciate your support and are glad our service is working well for you.

December 8, 2024

Easiest installation ever and so far, the answers are on point!

Jocelyn & Co. Business Gifting Services
United States
22 minutes using the app
BestChat replied March 26, 2025

We truly appreciate your kind words, Jocelyn & Co. It's great to hear the installation was a breeze and the responses are on point. Your support keeps us motivated.💖✨

November 27, 2024

Great help with customer service only issue was it can be annoying and too in the way

ARI VINTAGE
United States
18 days using the app
BestChat replied February 9, 2025

Dear ARI VINTAGE,
Thank you for your positive feedback! We’re glad our chatbot assists with customer service. We’ll definitely consider your thoughts for improvement! 😊

November 26, 2024

ableto scape through all the products. We need to make it learn the algos for it to learn. Will update after reviewing it for a month

Wonderkraftz™
India
About 21 hours using the app
BestChat replied December 26, 2024

Thank you for your valuable feedback! Wonderkraftz™,😊 We’re excited to hear that you’re exploring how SmartBot can adapt to your needs. It’s all about learning and improving, and we’re here to support you every step of the way. If you have any insights or questions during your review, don’t hesitate to reach out! 🌟

November 18, 2024

Terrific so far. Very happy with the app and the simplicity of installation

Bewitched Angel
Australia
4 days using the app
BestChat replied March 25, 2025

Hello Bewitched Angel,
Thank you for sharing your thoughts! We’re delighted you’re enjoying the app and its easy installation. Your feedback inspires us to keep improving.