SmartBot: Leading AI Chatbot
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (459)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this app as quick to set up with seamless Shopify integration. It saves hours by automating repetitive questions, guiding shoppers to the right products, and supporting complex purchases 24/7. Many report higher conversions from its product recommendations. Merchants like its natural, professional responses, strong customization, and clean interface. The free plan with unlimited chats and responsive, friendly support are frequently praised.
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Thoroughly enjoying the chatbot app, great addition to our online store. Having an online chat service makes me more confident that anyone visiting our website would never leave without finding the right answers to their questions . 100 percent satisfied. Thank you
Thank you so much for your kind words, Fresh Brew Cafe! We're thrilled our chatbot adds confidence to your store. Your satisfaction means everything to us! 😊
More useful than some of the others we have tried at www.caratspark.com. Feels more natural and can answer very specific questions around services not offered as well.
Hi Carat Spark, thank you for your positive feedback! We appreciate your support and are glad our service meets your needs. Your insights are invaluable to us.
Good app. Answers quickly and almost always correctly. But you can be trained.
Thank you so much for your kind words, SHEMAX CANADA! We're glad to hear our app is helping you. Your feedback inspires us to keep improving! 😊
This is one of the best apps to add to your store. It learns a lot from details on your webpage, and you can teach it what you expect to say to your clients. highly recommend this app for anyone that needs a helping hand talking to your clients.
Hey Smith Artist Productions, thanks for the fantastic review! We’re delighted our app is a helping hand. Your feedback is like a cheer for our team! 🎉
I love smartbot it talks on my behave I like how it explain everything to anyone who reached the chat on a professional way thank you so much I will continue use it keep up the good work I highly recommended smartbot to any business who want someone answer any questions for them either they are available or not .
Hi Roseflawlessbeauty, thank you for your positive feedback! We’re glad Smartbot is meeting your needs. Your recommendations are greatly appreciated.
There should be an option to Transfer the chats to a live Agent. Overall happy with the experience.
Thank you for your feedback, Instagem! 🌟 We are thrilled to hear that you are overall satisfied with our service. The feature you need has been implemented in the latest version of our other software, BestChat. You are welcome to download and experience it.
Poor customer service no phone number for support
Hi,
We apologize for any inconvenience you've faced. We've tried contacting you several times, but have not received a response. If you have specific issues, please reach out to our customer support email at service@bestchat.com. We're committed to resolving any problems or concerns you may have.
Thank you for your understanding.
Great tool but it would be better if there was an opportunity to join the chat to answer any sticky questions.
Thank you so much for sharing your thoughts with us! We're thrilled that you find our tool great. We understand your suggestion about joining the chat to address sticky questions, and we're actively exploring ways to enhance our features. If you ever have more ideas or feedback, feel free to let us know.Thank you for choosing SmartBot.
Great app
Hello,Hypergrind Coffee ,We're thrilled with your feedback.😊
De smartbot maakt alles zoveel makkelijker. Ik hoef zelf bijna niets meer uit te zoeken: één vraag intypen en ik krijg direct een duidelijk antwoord. Het werkt snel, intuïtief en scheelt enorm veel tijd. Echt superhandig!
Nadeel dat de abbonementen iets aan een te dure kant zijn. voor beginnend webshop is het dan wel een grote stap.
Dear Equiconnect, thanks for sharing your experience. We value your trust and will continue working to provide the best service while considering pricing concerns.
