Reviews (305)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as an intuitive, beginner‑friendly email and SMS tool with strong value for money versus alternatives. They like the flat pricing, generous free plan, and deep Shopify integration with product blocks and pop‑ups. Pre‑made templates and automations for welcome, abandoned cart, and post‑purchase flows help drive sales. Smart segmentation, A/B testing, clear analytics, good deliverability, and fast, proactive support are frequently praised.
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This is a great app at a great price. You won't find all the bells and whistles you will with some of it's more expensive competitors just yet but for the price you can't beat it. Customer service has been amazing.
Great app and very easy to use. It has the customizations a business needs. The customer service is amazing, the documentations/blogs are very helpful, the pricing is fair, I can't say enough good things about them!
We needed a new marketing email service and SmartrMail is by far the best we have used. They respond within minutes if you email them with any questions regarding their app. I would highly recommend using SmartrMail!!!
Hi Tyler 👋
Thank you for your message, this is really appreciated 😊
We’ll remain available if you have any other questions!
I found the template design, not to my liking.
Overall it may have some good features, though I personally didn't find it a fast and simple solution for bulk emailing customers in comparison to other platforms I have tried.
Hi GSN Direct team 👋
So it looks like you created your newsletter under the "Templates" section. In the Templates section, you can create and save pre-made templates that you're planning on re-using in the future in your Newsletters.
If you want to send out a newsletter, you'll need to go to the "Newsletters" dashboard. If you simply want to send the Template that you created, simply click on "New newsletter", and then pick the Template that you created (it will be the very first thing the app will offer to do after clicking on "New Newsletter").
In the future, if your goal is simply to send out one newsletter, note that you can create it directly in the Newsletters dashboard (you do not have to create it beforehand in the Templates dashboard if you do not plan on re-using it in the future).
I hope that this clarifies how you can send your newsletters. I also tried to give you a call today but I do not believe that you were available. If you need any help from our team, please feel free to use the in-app chat on the bottom right corner of the app, or book a call with us using the link here: https://calendly.com/smartrmail/support
Kind regards,
Nick
This app works perfectly for what I wanted to do. The newsletters look professional and I love the easy to use templates. They are very customizable makes it easy to flow with the theme of my site. I highly recommend this app!
Easy and fast to create emails, I love that you can get the pic and link by just searching. The chat is so helpful and the staff are all great. The really do their best to help with whatever you are needing. Highly recommend!!
Absolute amazing app for email marketing, after try a lot app this is the absolute winner, is the stars app for our store, also the support team is incredible 24 hours survey and take care of our costumers, Thanks Smartrmail Team
Great app and very easy to use once you understand how WYSIWYG (what you see is what you get) works. We learn new tricks every day and it certainly is driving additional revenue we otherwise would not have gained. Highly recommend!
Thank you for your amazing review Soup du Jar 🥄 We're glad that SmartrMail is helping you to get more sales from your email marketing campaigns. Feel free to let us know if there's anything we can help you with!
About a week into SmartrMail use now and so far, so good! Very easy interface and after coming from a Wordpress site with an external email service, I am loving the integration and overall simplicity. To top it off....GREAT SUPPORT!
Smartrmail is easy to use, the automations are on point and the platform has amazing support. Our first automation email immediately spiked that day's revenue, and from there I was hooked. Great entry point for managing email automations.
