Smile: Loyalty Program Rewards
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Reviews (4,649)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this loyalty app as easy to set up, no‑code, and intuitive for staff and customers. Many report better repeat purchases and retention through points, VIP tiers, referrals, and flexible rewards like shipping discounts and collection‑specific offers. The free plan is praised as generous for small businesses. Long‑time merchants call it reliable across online and POS, with fast, friendly support that helps with complex configurations and store‑specific issues.
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Lisa from customer service was outstanding in helping me. The site is very easy to use, and modify.
Hey DermStreet team,
Thank you so much for the kind words! We're thrilled to hear that Lisa made such a positive impact on your experience.
We're really glad the app continues to feel intuitive and easy to manage for you after two years. That's exactly what we're going for. Thanks for being such a great part of the Smile.io community! 💛
The Smile.io Team
I really like it.
Thank you for taking the time to leave us this 5-star review! We really appreciate it 😍🤩
- Smile Team ✨
Parfait !!
Merci beaucoup d'avoir pris le temps de laisser cet avis ! Nous l'apprécions vraiment 💛
- Smile Team✨
Revive lo bueno, revive lo auténtico,
lo que el mundo amó y guardó en silencio.
Cásavia es historia, es amor, es hogar…
lo que fue tesoro ayer,
hoy vuelve a brillar.
¡Muchas gracias por la reseña de 5 estrellas! 💛 Valoramos muchísimo tu apoyo y el tiempo que dedicaste a calificarnos — significa mucho para nuestro equipo 😊
- Smile Team✨
I appreciate that this program is free and allows me to provide an incentive for customer loyalty! Even at the "free" tier, I can search through my customers, adjust balances, and review issues. This is fantastic.
Thank you so much for your thoughtful feedback! 💛 We're so glad to hear that the free plan has been valuable for your business and gives you the flexibility to manage and reward your customers. We truly appreciate you taking the time to share your experience! 😊
- Smile.io Team ✨
Very quick response time
We’ve been using Smile for our Shopify store for several months, and it’s hands down the best loyalty & rewards plugin we’ve tried. Setup was seamless, integration with Shopify is 100% smooth, and the interface is clean and easy to customize—no coding needed. Our customers love the points, VIP tiers, and referral program, and we’ve already seen a clear lift in repeat purchases and customer retention.
What really makes Smile stand out, though, is the amazing customer support—especially our rep Joana! She’s been incredibly helpful from onboarding to troubleshooting. Whenever we had questions about program setup, branding, or technical glitches, Joana responded quickly, explained everything clearly, and went above and beyond to fix issues. She’s patient, knowledgeable, and genuinely cares about our success.
If you’re looking to build customer loyalty, boost repeat sales, and work with a responsive team, Smile is a must-have app. Highly recommend—5 stars all the way!
Wow, thank you for such a thoughtful review!
It's wonderful to hear that setup felt seamless and that you're already seeing a lift in repeat purchases and retention. That's exactly the kind of result we love to see for our merchants. And we couldn't agree more about Joana.
She genuinely cares about every merchant she works with, and reviews like this are the best possible recognition of that. We'll make sure she sees this one. Thanks for being part of the Smile community, and we're excited to keep building alongside you. 🚴
The Smile Team
Lisa was very helpful setting things up for me. Very responsive and easy to work with!
Hi Align Active,
Thanks so much for the lovely review! I'll be sure to pass your kind words along to Lisa. She'll be thrilled to hear it. We're so glad she could get you set up smoothly and that the experience was a good one.
Here's to a successful loyalty program ahead. We're cheering you on!
The Smile.io Team
Thanks for your support with resolving the technical issue with my smile.io on my front end. Your expertise was much appreciated
Hi Natural Spa Beauty team,
Thank you so much for the kind words and the 5-star review! We're really glad we could help sort out the front-end issue for you. Don't hesitate to reach out if anything else comes up. We're always here to help.
Wishing you continued success with your loyalty program!
The Smile.io Team
Thank you Shelby. Very helpful indeed!
Thank you for your review, I'm so glad that I could help. Please don't hesitate to reach out again if you need us. 😊
Shelby - Smile.io Team
