Smile: Loyalty Program Rewards
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (4,649)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants describe this loyalty app as easy to set up, no‑code, and intuitive for staff and customers. Many report better repeat purchases and retention through points, VIP tiers, referrals, and flexible rewards like shipping discounts and collection‑specific offers. The free plan is praised as generous for small businesses. Long‑time merchants call it reliable across online and POS, with fast, friendly support that helps with complex configurations and store‑specific issues.
Refine
-
By rating
I Think it awesome! I am glad they are adding things for people that don’t pay, it makes me want to use smile more and want to credit them.
Hi there,
Thank you so much for the awesome review! We really believe that every merchant deserves a great rewards experience, no matter what plan you're on, so it means a lot to hear that's coming through.
Knowing it makes you want to use Smile more and give us a shout out? That's honestly the best compliment we could ask for. We're so glad to have you with us!
Thanks again, and don't hesitate to reach out anytime!
Alex & Smile.io Team
Excellent so far! I wish I got notified when people earn specific points like sharing my profile or reel, etc.
Thank you so much for your feedback! 💛 We're so glad to hear that you're having an excellent experience so far. We also appreciate your suggestion around notifications, that’s a great idea, and we’ll be sure to share it with our team. Thanks again for taking the time to share! 😊
- Smile.io Team ✨
Been using Smile for years, highly recommend.
Great support too!
Years?! That honestly means the world to us. Thank you so much for sticking with Smile for so long and for taking the time to leave such a kind review. Loyal customers like you are the reason we love what we do.
And we're so glad our support team has been there for you along the way. We'll pass the kind words their way!
Here's to many more years together. Thanks again
Alex & Smile.io Team
Thank you to Lynn for solving a small issue we had with our Shopify theme. The issue was solved very quickly. Great support.
Hi there,
Thank you so much for the lovely review! Lynn will be thrilled to hear she made your day a little easier, and we'll be sure to pass along the kind words (expect her to be smiling all afternoon).
Alex & Smile.Io
I've worked with Shelby the past few days to sort out a kink with Smile.io and our Loop returns and exchanges app. We've been having the issue (because of Loop) that extra points are awarded to the customer upon an exchange, without points from the original order being deducted.
Shelby walked me through what is happening, and worked to created a Shopify flow to solve the issue. The first flow didn't work--but she has continuously helped me work/talk through the issue and has been absolutely amazing in working to find a solution.
Thank you so much for sharing your experience! 💛 We’re really glad Shelby could help walk you through what was happening and support you in working toward a solution. We truly appreciate your patience as we worked through this together, and we’ll be sure to share your kind words with Shelby. It means a lot! 😊
- Smile.io Team ✨
It's efficient and easy o use.
Thank you so much for the 5-star review! We’re thrilled to hear you're finding Smile efficient and easy to use — that’s exactly what we strive for 🤩
We truly appreciate you taking the time to share your feedback!
- Smile Team ✨
Great product! Great service and big shoutout to Erin!
Thank you so much for this wonderful review! 💛 We're thrilled to hear that you had a great experience with Erin. We'll be sure to share your kind words with her 😊
- Smile.io Team ✨
The smile loyalty ad on on my Shopify store has brought my customers back ! The team helped me through some problems with my DNS and Shopify , they went beyond what they needed to do as it was a issue with my settings but they made sure I was able to understand everything step by step .
Thank you so much for your wonderful review! 💛 We're thrilled to hear that Smile has helped bring your customers back, and we're so glad our team could support you through the DNS and Shopify setup issues. It means a lot to know the step-by-step guidance was helpful, we truly appreciate you sharing your experience! 😊
- Smile.io Team ✨
App and service is great! We transitioned from Marsello and have very much enjoyed Smile. Customers love it as well.
We're glad you've found a home with us and are enjoying things so far!
We appreciate you taking the time to share your experience here.
Alex & Smile.Io Team
This is the perfect app for my business and the support is super.
Thank you so much for taking the time to leave this review! We really appreciate it 💖
- Smile Team ✨
