Smile: Loyalty Program Rewards
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Reviews (4,649)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this loyalty app as easy to set up, no‑code, and intuitive for staff and customers. Many report better repeat purchases and retention through points, VIP tiers, referrals, and flexible rewards like shipping discounts and collection‑specific offers. The free plan is praised as generous for small businesses. Long‑time merchants call it reliable across online and POS, with fast, friendly support that helps with complex configurations and store‑specific issues.
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super helpful team and a good app for rewards
Thank you so much for your review and feedback — we really appreciate it 🤩
Don't hesitate to reach out in the future if you ever need anything!
- Smile Team ✨
je souhaiterais récompenser mes clientes avec des points si elles mettent des avis sur mon site en ligne
Bonjour,
Merci pour votre avis. Nous sommes convaincus de pouvoir vous aider à mettre cela en place. Nous avons tenté de vous contacter directement et je vais faire un nouveau suivi personnellement.
Alex et l'équipe Smile
Shelby was very helpful and patient. The issue I was having was not Smile.io's, but a different conflict. They were able to help me trouble-shoot and eliminate Smile.io as the culprit. We have had a great experience with this reward program and customers also find it pretty easy to understand and use.
Thank you for taking the time to leave us this review!
I am so glad that I could help you out and we appreciate your support.
- Shelby with the Smile.io Team ✨
Joana provide a quick and professional advice.
Thank you so much for the 5-star review! We truly appreciate you taking the time to share your feedback, and we’re thrilled to hear that you had a great support experience with Joana 🤩
Don't hesitate to reach out in the future if you ever need anything!
- Smile Team ✨
The Smile team is excellent to work with! They accommodated my small businesses needs which I really appreciate. The program is easy to set up and my customers absolutely love it! Works well between my online store and Shopify POS in store. Makes the process seamless and easy for customers to use. I highly recommend Smile!
Thank you so much for taking the time to leave this 5-star rating 💖
- Smile Team✨
We are migrating from another platform and so far we're delighted with the change. I think the onboarding process still has room to improve but the assistance and overall features of Smile make the change totally worthy.
Thanks so much for the review, we're happy to help!
- Smile Team 🌟
I’m new to the app and Lynn solved all of my problems. She’s indeed a Super Star
Thank you so much for the lovely review! We appreciate it.
The staff provided a lot of help. However, Smile's replies are not timely enough, which is something I think needs improvement.
Thank you so much for your thoughtful feedback! 💛 We're glad to hear that Smile is meeting most of your loyalty program needs. We also really appreciate your suggestion around reward redemption limits, that’s valuable insight, and we’ll be sure to share it with our team. Thanks again for taking the time to share your experience! 😊
- Smile.io Team ✨
Smile.io is an excellent loyalty and rewards app — very easy to use and well-integrated with our store.
What truly stood out was the outstanding customer support from Erin.
Erin was incredibly patient, professional, and responsive. She clearly understood our needs and provided step-by-step guidance that made everything easy to implement. Her attitude was friendly, proactive, and genuinely helpful, which made the whole experience stress-free.
Big thanks to Erin for the amazing support! Highly recommend Smile.io to anyone looking for a reliable and user-friendly rewards solution.
Thank you for your review and feedback — we really appreciate it and we think Erin is amazing too 🤩
Don't hesitate to reach out in the future if you ever need anything!
- Smile Team ✨
The app is very helpful in creating a sense of reward and motivation to clients. It is highly encouraging to have this app in place, especially with such a supportive and responsive team behind it. Shoutout to Joana, Erin, and Ezra for their dynamic, efficient, and consistently helpful assistance whenever needed.
Thank you for your review! Our support team has reached out to see if there is anything else we can assist you with :)
- Smile Team
