Smile: Loyalty Program Rewards
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Reviews (4,639)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this loyalty app as easy to set up, no‑code, and intuitive for staff and customers. Many report better repeat purchases and retention through points, VIP tiers, referrals, and flexible rewards like shipping discounts and collection‑specific offers. The free plan is praised as generous for small businesses. Long‑time merchants call it reliable across online and POS, with fast, friendly support that helps with complex configurations and store‑specific issues.
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Smile has an excellent software and rewards system. Additionally they have an incredibly supportive team.
Thank you so much for taking the time to leave this review and for all your kind words about our app and our team! We really appreciate it 💛
- Smile Team✨
Lynn is the best representative who helped us.
She responded within the day and did a follow up if the issue had been resolved and if there was anything else she could assist with.
We truly appreciate the assistance, since the issue we encountered affected all our loyal customers, and receiving help right away and her being so thoughtful as to follow up if everything works out is beyond what we expected.
Thank you for taking the time to leave this review and for all your kind words! Lynn really does go the extra mile for our merchants, and it's so lovely to hear you had such a great experience with her 😊
- Smile.io Team✨
Lynn was quick to respond and help with our issues with billing!
Thank you so much for the kind words and the 5-star review! It was my pleasure helping you with your billing concerns. ❤️
— Lynn from the Smile.io Team
thank you Lisa for being so helpful and answering all of my questions. good customer service is rare nowadays and i am glad that Smile has amazing and capable agents.
Thank you so, so much for taking the time to leave this review 💖 It was a pleasure assisting you!
Lisa - Smile Team✨
10/10 customer service—fast, helpful, and straight to the point. Lynn assisted me tonight and kindly answered every question with the exact information I needed. Smile is already a fantastic rewards app for my client, but having such responsive, top-tier support makes it even better. That’s exactly what you want from an app partner. Thank you, Lynn!
Happy customers, happy us. 💛 Thanks for sharing the love! - The Smile team
We have been using Smile for a long time. The team is always responsive and Ullas was super helpful this week!
So glad Smile is earning its keep! 🎉 Give us a shout anytime you need anything. - The Smile team
lisa was nice enough to answer a question that I mistakening thought hd to do with Smile app, but it was a different app.
Thank you so, so much for taking the time to leave this review 💖 It was a pleasure assisting you!
Lisa - Smile Team✨
Très conviviale comme application. La mise en forme est façile et les paramètres s'adaptent très bien à ma boutique. Très heureux.
Merci beaucoup d'avoir pris le temps de laisser cet avis génial 🙌 Nous sommes ravis de savoir que vous appréciez autant notre application et ses fonctionnalités, et nous avons hâte de voir votre entreprise se développer avec Smile 🤩
- Smile Team ✨
Andrea who worked with us through a migration was one of the best helpers in this transition. God bless her.
Thank you so much for the 5-star review! 💛 We truly appreciate your support and the time you took to rate us — it means a lot to our team! 😊
- Smile.io Team ✨
Excelente servicio al cliente, pueden demorar un poco en contestar, pero hablo de unas horas, pero al final resuelven el problema
¡Muchas gracias por la reseña de 5 estrellas! Valoramos mucho que te hayas tomado el tiempo de compartir tu opinión con nosotros 😊
¡No dudes en contactarnos en el futuro si necesitas algo!
- Smile Team✨