Smile: Loyalty Program Rewards
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Reviews (4,640)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this loyalty app as easy to set up, no‑code, and intuitive for staff and customers. Many report better repeat purchases and retention through points, VIP tiers, referrals, and flexible rewards like shipping discounts and collection‑specific offers. The free plan is praised as generous for small businesses. Long‑time merchants call it reliable across online and POS, with fast, friendly support that helps with complex configurations and store‑specific issues.
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Great support from Ullas!
Thank you for your lovely review, I am so glad Ullas could help! Please don't hesitate to reach out if you need us again. 😊
Shelby - Smile.io Team ✨
App is super user friendly & the customer service is great!
Thank you so much for your kind review! We're thrilled to hear the app has been easy to use and that our support team has been able to help you along the way, that means a lot to us. 😊
We appreciate you taking the time to share your experience!
The Smile Team ⭐
Quick and responsive to any enquiries. Lynn was a great help when we needed some assistance.
Thank you! 💛 Reviews like this keep us building - reach out anytime you need a hand. - The Smile team
Lisa was helpful and quick to respond. Thank you
This is exactly what we love to hear. 🙌 Cheers to your growing loyalty program! -The Smile team
Lisa and Erin are amazing. Offered so much help to get me up and running. I’ll be applying smile to both e comm sites and deleting my old app. Thank you
Reviews like this are the best kind of fuel. ⚡ Thank you! -The Smile team
Shelby has been so helpful, she has great follow up with customer service! She keeps on the followup until she knows all questions are answered...
Thanks so much for taking the time to leave us a 5-star review! 🌟 It means a lot to hear that I was able to help out. We truly appreciate your kind words and support! 💛
- Shelby & the Smile.io Team
Thank you Lynn for your help with all of our questions. We really appreciate how prompt you are and helpful.
Thank you so much for the 5-star review! We truly appreciate you taking the time to share your feedback, and we're thrilled to hear that you had a great support experience with Lynn 🤩
Don't hesitate to reach out in the future if you ever need anything!
Smile Team ✨
Very accomodating customer agents especially Analisa and Ezra, they provided clear and detailed answers regarding my inquires.
Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with our Support Team 🤩
Don't hesitate to reach out in the future if you ever need anything!
- Smile Team ✨
A far it’s been fairly easy to use and when I needed extra clarification the messaging feature gave prompt answers and support
Thanks so much for taking the time to leave this review and for your kind words about our app and our team! We really appreciate it 💛
- Smile Team✨
Smile.io has been an overall positive experience and has brought increased revenue to our e-commerce site. Customer support is wonderful as well. Shoutout to Shelby! Thanks Smile team.
Thank you for your lovely review, I am so glad that I could help! Please don't hesitate to reach out if you need us again. 😊
Shelby - Smile.io Team ✨
