Smile: Loyalty Program Rewards
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (4,643)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants describe this loyalty app as easy to set up, no‑code, and intuitive for staff and customers. Many report better repeat purchases and retention through points, VIP tiers, referrals, and flexible rewards like shipping discounts and collection‑specific offers. The free plan is praised as generous for small businesses. Long‑time merchants call it reliable across online and POS, with fast, friendly support that helps with complex configurations and store‑specific issues.
Refine
-
By rating
Smile.io has been an overall positive experience and has brought increased revenue to our e-commerce site. Customer support is wonderful as well. Shoutout to Shelby! Thanks Smile team.
Thank you for your lovely review, I am so glad that I could help! Please don't hesitate to reach out if you need us again. 😊
Shelby - Smile.io Team ✨
Had a small confusion with the app and was promptly assisted by Ezra from the Smile Support Team. The issue was resolved within a day with clear explanations and instructions. Grateful for his helpful assistance.
Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with Ezra 🤩
- Smile Team ✨
Very helpful customer support team! Easy to use and highly recommended.
It was great chatting with you today! Enjoyed browsing your collection of great socks.
Thanks so much for the kind words. We're thrilled to have been part of your loyalty program for the last 6 years.
Please feel free to reach out again if there's anything else we can help with.
The Smile.io Team 💛
Great App, was relatively easy to set up, but I want to give a shout out to Shelby and Ullas who helped me with the Shopify POS set up portion for our unique set up and requirements. Great 5-star customer service!
Woohoo! 🎉 So glad you're loving Smile and our support - here's to lots more happy, loyal customers.
- The Smile team
Analisa is wonderful! She helped me understand some issues I was having setting up my loyalty program. She went above and beyond to help me understand how to add birthdays and even helped me add the ability to allow my customers to see their point! I'm so excited to finally have a rewards program and bring something new to my customers(or travelers as I call them )
This made our day! 😄 Thanks for taking the time to leave a review - we're always here if you need us.
- The Smile team
Lisa helped me with something I didn't know how to solve... Took her about 2 minutes :)
Thank you so, so much for taking the time to leave this review 💖 It was a pleasure assisting you!
Lisa - Smile Team✨
j aime la simplicité d'utilisation
Thanks so much for the 5 stars! 🌟 We're thrilled Smile is working well for you and your customers.
- The Smile team
The app interface is easy to work with and has all the features needed for our loyalty program. And Ullas has been a huge support in getting us set up and ready for our program launch!
Thank you for your kind words while you're getting set up! We're so glad Ullas could support you during this process. We'll be here whenever you need us. 😊
- Smile.io Team ✨
Thanks Shelby and Erza for your attention to our concerns regarding customer point release dates. Quick response and efficient team!
Thanks so much for taking the time to leave us a 5-star review! ✨ Ezra and I were happy to assist with your concerns and we're very grateful for your feedback. We truly appreciate your kind words and support! 💛
- Shelby and the Smile.io team
Outstanding support from Ezra! Clear instructions, quick response time, and extremely helpful in resolving our VIP program setup. Really appreciate the extra effort and bonus credits. Smile.io support is top-notch!
Thank you so much for the kind review! 💛 We’re happy to hear that Ezra was able to help with your VIP program setup. We’ll be sure to share your feedback with him!
- Shelby from the Smile Team ⭐
