Smile: Loyalty Program Rewards
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (4,650)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants describe this loyalty app as easy to set up, no‑code, and intuitive for staff and customers. Many report better repeat purchases and retention through points, VIP tiers, referrals, and flexible rewards like shipping discounts and collection‑specific offers. The free plan is praised as generous for small businesses. Long‑time merchants call it reliable across online and POS, with fast, friendly support that helps with complex configurations and store‑specific issues.
Refine
-
By rating
I used free plan, but the app charge 79$, please refund
Thank you for taking the time to share this here! Someone from our team will reach out to you directly, we're confident our team can help get this resolved quickly.
It's been really fun integrating this as a way to reward my clients and incentivize purchases. The support staff are very friendly and helpful too - which is wonderful for a small business owner!
Thank you so much for the 5 stars! 💛 We truly appreciate your support.
- Smile.io Team ✨
Smile.io is incredibly easy to use and very intuitive.
Even the free version offers a wide range of great features, and the paid plans are even better with more advanced tools. I expect this app to have a very positive impact on our store's sales and customer loyalty. Highly recommended!
Thank you so much for your thoughtful review! 💛 We're thrilled to hear that you find Smile easy to use and feature-rich, even on the free plan. It’s wonderful to know you’re expecting a positive impact on your sales and customer loyalty, we truly appreciate your recommendation! 😊
- Smile.io Team ✨
When I got stuck, Lisa jumped in and made everything so easy to understand. Her directions were clear and easy to follow, and she went above and beyond by including screenshots of every step. That kind of hands-on, visual support made all the difference. On top of being incredibly helpful, she was also warm and friendly throughout the whole interaction. Thank you, Lisa!
Thank you so much for this wonderful review! 💛 We're thrilled to hear that Lisa was able to make everything clear and easy to follow, and that the step-by-step screenshots made a difference. We’ll be sure to share your kind words with her, she’ll be so happy to hear this! 😊
- Smile.io Team ✨
One of the best things about Smile is their support team.
Every time we've had a question or needed help, the team has been incredibly responsive, patient, and professional. They always take the time to explain things clearly and make sure our questions are fully answered. Even when we have more complex requests, they're willing to work through them with us and help find the best solution.
Great customer support makes a huge difference, and Smile has consistently exceeded our expectations. It's been a pleasure working with the team, and we truly appreciate all of their help.
Thanks so much for the 5-star rating! 🌟 It means a lot, we’re always here if you need anything 💛
- Smile.io Team ✨
very good and functional app if you want a loyalty program. easy to use and setup, 0 problem ever since we started with them.
Thank you so much for your wonderful feedback! 💛 We're thrilled to hear that you’ve had a smooth experience with Smile and found it easy to set up and use. It means a lot to know it’s been working reliably for your loyalty program, we truly appreciate your support! 😊
- Smile.io Team ✨
With the help of smile.io, we managed to integrate Pushowl-Brevo and Jusge.me. Good app and good service. We recommand.
Hey Loren,
Thank you for sharing this here with our team. We're working behind the scenes to help get things sorted out with Pushowl and are confident we can help find a resolution here.
Our team have followed up with you directly on your original conversation and are eager to continue to work with you.
Alex & Smile Team
Brilliant service. Been with Smile since 2021 and the support is fantastic. Joana has been a brilliant help recently. Many thanks and all the best.
Thank you so much for your kind words and continued support since 2021! 💛 We're thrilled to hear that you’ve had such a great experience with our team, and that Joana was able to help recently, we’ll be sure to share your feedback with her! 😊
- Smile.io Team ✨
Lisa was very helpful and instrumental during the program setup process, I couldn't have prepared to launch without her help! She was very thorough and dilligent.
Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you!
Lisa - Smile Team✨
Lisa was super helpful!
Hi Akalia,
Thanks so much for the kind words! We're thrilled that Lisa could help you out. Our team loves getting feedback like this, it really makes our day and reminds us why we do what we do.
If you ever need anything else as you grow your loyalty program, we're always here for you.
The Smile.io Team 💛
