Smile: Loyalty Program Rewards
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Reviews (4,650)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this loyalty app as easy to set up, no‑code, and intuitive for staff and customers. Many report better repeat purchases and retention through points, VIP tiers, referrals, and flexible rewards like shipping discounts and collection‑specific offers. The free plan is praised as generous for small businesses. Long‑time merchants call it reliable across online and POS, with fast, friendly support that helps with complex configurations and store‑specific issues.
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Very competent support, always great help :)
Thank you so much for your kind words! 💛 We're so glad to hear that you’ve had a great experience with our support team. We truly appreciate you taking the time to share your feedback! 😊
- Smile.io Team ✨
Easy to set up & use. I had some questions and their virtual AI assistant was able to help.
Thank you so much for your kind words! 💛 We're glad to hear that you found Smile easy to set up and use, and that our virtual assistant was able to help answer your questions. We truly appreciate your feedback! 😊
- Smile.io Team ✨
Very useful and quick assistance from Erin
Thank you so much for taking the time to leave this review 💖
Really great technical help. No complaints — absolutely awesome support in every way possible. Highly recommend!!
Thank you for the feedback here! We're always eager to improve and have reached out so our teams can learn more from you.
Look forward to connecting!
Smile Team
Lisa was a huge help. Been a customer for 4 years. Highly recommend this app for rewards!
Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!
Lisa - Smile Team✨
The customer service at Smile is unbelievable. They are there to help and assist. They helped me get our loyalty program up and running, offering suggestions on how to get customers back for the second purchase and on their way to becoming a loyal customer.
Thank you for sharing here with our team! We're always committed to learning where and how we can craft a 5 star experience for everyone we deal with.
We've reached directly and hope to hear from you!
AMAZING customer service!!! Lisa was so helpful, guided me through all my questions & was able to address every concern.
Thanks so much for the review with kind words, we're always happy to help!
- Smile Team 🌟
Excellent customer service.
Dare we say.. reviews like this are the 'essence' of everything we try to do here at Smile.
Thank you for sharing your feedback with our team. It made our day. :)
Alex & Smile.Io
This loyalty program is pretty user friendly. If you need any assistance, the support team is very diligent! Constantly working on implementing more features.
Hi there, we are so sorry to hear that your experience wasn't up to our usual standards. I've reached out directly and would love to work together to make sure your experience is as positive as it can be!
Alex
Dayna is a home run partner - ask for her when you sign up! She is wonderful :)
Shhhh - Don't let the word out about Dayna!
Thank you for the review and we're excited to see where loyalty goes with Smile and Ministry of Supply.
