Smile: Loyalty Program Rewards
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Reviews (4,650)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this loyalty app as easy to set up, no‑code, and intuitive for staff and customers. Many report better repeat purchases and retention through points, VIP tiers, referrals, and flexible rewards like shipping discounts and collection‑specific offers. The free plan is praised as generous for small businesses. Long‑time merchants call it reliable across online and POS, with fast, friendly support that helps with complex configurations and store‑specific issues.
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Trabajamos con Smile, desde el 2022, y la verdad es una aplicación muy fácil de utilizar y sacarle provecho. Si algo se atora, e. equipo de servicio al cliente, te solucionan muy rápido.
We've been working with Smile since 2022, and it's truly a very easy app to use and get the most out of. If anything gets stuck, their customer service team resolves it very quickly.
Thank you for your review and feedback — we really appreciate it 🤩
Don't hesitate to reach out in the future if you ever need anything!
- Smile Team ✨
I want to thank Alex for his quick help! Great Guy!
Thank you for taking the time to leave this review 🤩 We're so glad to hear that you had a great experience with Alex — we think he's a pretty great guy, too! 😊
Don't hesitate to reach out in the future if you ever need anything!
- Smile Team ✨
Lisa was great, helped me resolve issues chatgpt couldn't. 5/5 experience.
Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!
Lisa - Smile Team✨
Extremely happy!
Hey Collectors Choice Comics team,
Thanks a ton for the 5-star rating! We'll be adding this one to our collection of reviews we treasure (mint condition, of course). Even without words, those five stars say plenty, and we really appreciate you taking a moment to leave them.
Wishing you and the shop all the best, and we're here anytime you need us!
Alex & Smile.io Team
Ich bin sehr zufrieden mit dem Support von Smile.io, besonders mit Lynn. Trotz einer Unstimmigkeit bei einer Abbuchung hat sie sich engagiert darum gekümmert, direkt mit Shopify Kontakt aufgenommen und die Rückerstattung schnell organisiert.
So ein persönlicher, lösungsorientierter Support ist selten. Klare Empfehlung – 5 Sterne! Vielen Dank!
Vielen Dank für dein ausführliches und tolles Feedback! 💛 Es freut uns sehr zu hören, dass du mit unserem Support so zufrieden bist und Lynn dir bei der Klärung so engagiert helfen konnte. Wir geben dein Lob sehr gerne an sie weiter, das wird ihr den Tag verschönern! 😊
Vielen Dank auch für deine Empfehlung und dein Vertrauen in Smile!
- Smile.io Team ✨
Shelby at Smile was incredibly helpful during our loyalty program launch. She answered so many important questions, helped clarify key details, and made the whole process feel much easier and less overwhelming. Her support was thorough, responsive, and genuinely valuable every step of the way. Customer support was 10/10, and I really appreciated how knowledgeable and helpful she was throughout the process.
Thank you so much for this amazing review! 💛 We're thrilled to hear that Shelby was able to support you throughout your loyalty program launch and make the process feel smoother and less overwhelming. We’ll be sure to share your kind words with Shelby. It’ll truly mean a lot! 😊
- Smile.io Team ✨
We've used this app for several years and it works well for our brand. Customer service is always happy to help with resolution if needed.
Thank you so much for your continued support! 💛 We're delighted to hear that Smile has been working well for your brand over the years and that our team has been there to help whenever needed. We truly appreciate you taking the time to share your experience! 😊
- Smile.io Team ✨
Great app! Great customer service.
Short, sweet, and very much appreciated!
Thank you so much for the kind words about both the app and our support team. Reviews like this genuinely make our day.
If you ever need anything at all, you know where to find us. We're always happy to help!
Alex & the Smile.io Team
Quick follow-up, even when not requested.
Hi there,
Thank you so much for the lovely review! Quick follow-ups are kind of our thing, so it's great to hear that came through. Our team genuinely cares about making sure you're taken care of, even when you don't ask twice.
If anything ever comes up, you know where to find us. We're always happy to help!
Alex & Smile.io Team
Great Product and Great Service. Erin was extremely helpful!
Sounds like things have been going... swimmingly!
Thank you for sharing your experience here, and for the shout to Erin. We take a lot of pride in the support we offer and the product we've build, reading this means a lot to our team. Thank you.
Alex & Smile.Io Team
