Smile: Loyalty Program Rewards
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Reviews (4,650)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this loyalty app as easy to set up, no‑code, and intuitive for staff and customers. Many report better repeat purchases and retention through points, VIP tiers, referrals, and flexible rewards like shipping discounts and collection‑specific offers. The free plan is praised as generous for small businesses. Long‑time merchants call it reliable across online and POS, with fast, friendly support that helps with complex configurations and store‑specific issues.
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App works great and helps my customers and my business grow. Customer service is quick to respond and Andrea fixed my issue seamlessly!
Thank you so much for your wonderful review! 💛 We're so glad to hear that Smile has been helpful for your business and customers, and that Andrea was able to assist you quickly and seamlessly. We’ll be sure to share your kind words with her — they’ll mean a lot! 😊
- Smile.io Team ✨
Super easy to set up and customize & the app integrates seamlessly with Shopify. Smile.io has helped us reward our loyal customers!
Thank you so much for your kind words! 🌟 We're thrilled to hear that setting up and customizing Smile.io was super easy and that it’s helping you reward your loyal customers. Your success means the world to us, and we’re so glad to be part of your Shopify journey! 💛
If you ever need any tips or support, our team’s always happy to help.
- Smile.io Team
Amazing service as always. Thank you for your help Lisa!
Thank you so, so much for taking the time to leave this review 💖 It was a pleasure assisting you!
Lisa - Smile Team✨
Love this app and Lisa was very helpful in solving our issue!
Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!
Lisa - Smile Team✨
Andrea was very kind and attentive. She helped me resolve my issue quickly and efficiently. Excellent customer service — thank you so much for your help!
Thank you so much for sharing your experience! We're thrilled to hear that Andrea was kind, attentive, and able to help you resolve your issue quickly. We'll make sure she sees your lovely feedback, it’ll make her day! 😊
- Smile.io Team ✨
Lisa was incredibly helpful with setting up the account. Not only did she assist, but she went above and beyond, offering documentation for my staff. Great job Smile.io and Lisa!
Side note - Lisa is going to mention this to the developers but offering a point multiplier for birthday rewards would be fabulous
Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you!
And thanks so much for your product feedback and feature suggestion 🤩
Lisa - Smile Team✨
I had an amazing experience working with Lisa from Smile.io. She was incredibly knowledgeable, patient, and went above and beyond to make sure all my questions were answered. She not only helped me understand the platform clearly but also walked me through the setup step by step with genuine care and professionalism. Her support made the entire process smooth and stress-free. Truly outstanding service — Lisa is a wonderful representative of Smile.io!
Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you!
Lisa - Smile Team✨
Erin was quick to help and gave great directions on how to take care of what I was asking.
Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with Erin 🤩
Don't hesitate to reach out in the future if you ever need anything!
- Smile Team ✨
Joana had been a great help and provided me the assistance that I needed at the most crucial time. She's simply amazing!
Thank you so much for taking the time to leave this 5-star rating, we really appreciate it! 💖
- Smile Team✨
Super Amazing App! Customer service is GREAT! Lynn is a true blessing with helping me solve a minor issue that I was having. She walked me through how to fix it super easily.
Thank you for taking the time to leave this review and for all your kind words! We're so glad to hear that you've had a great experience with our support team 🤩
- Smile Team ✨
