Smile: Loyalty Program Rewards
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Reviews (4,650)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this loyalty app as easy to set up, no‑code, and intuitive for staff and customers. Many report better repeat purchases and retention through points, VIP tiers, referrals, and flexible rewards like shipping discounts and collection‑specific offers. The free plan is praised as generous for small businesses. Long‑time merchants call it reliable across online and POS, with fast, friendly support that helps with complex configurations and store‑specific issues.
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The team at Smile is amazing to work with. We encountered an issue we couldn't resolve so we reached out looking for a solution. They fixed it quickly. Was amazed at how quickly they resolved it!
Thank you for taking the time to share your review! We're always happy to help 😍
- Smile Team
Joana provides us the best customer service!
Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!
Joana - Smile Team✨
Very great customer support! always help me solve my questions.
Thank you for taking the time to leave us this 5-star review! We're so glad that we could help ☺️
- Smile Team ✨
Lynn was amazing to deal with she replied to our emails very promptly.
Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with Lynn 🤩
Don't hesitate to reach out in the future if you ever need anything!
- Smile Team ✨
No BS. Lynn gave me exactly the answer I needed right when I needed it.
Joana was particularly helpful with my enquiry
Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with Joana 🤩
Don't hesitate to reach out in the future if you ever need anything!
- Smile Team ✨
Lynn, Shelby, Joanna, Andrea and Ezra all are great in providing prompt support so far. They are understanding and considerate and we looking forward to having success with Smile. So far so good. Thank you.
Thank you so much for taking the time to leave ANOTHER review and for all your kind words! We're so glad to hear that you've had a great experience with our support team 🤩
Don't hesitate to reach out in the future if you ever need anything!
Ezra was appreciative of you taking the time to do that, thank you for making his (and our) day.
- Smile Team ✨
Some of the best customer service around - so fast, helpful and goes above and beyond what you would expect. I love Smile just for this type of service - as well as their best in class approach to Loyalty - and will continue to recommend to everyone!
Thank you so much for taking the time to leave this review and for all your kind words! We're so glad to hear that you've had a great experience with both our app and our support team 🤩
Don't hesitate to reach out in the future if you ever need anything!
- Smile Team ✨
Erin really went above and beyond to answer my questions. That's the best!
Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with Erin 🤩
Don't hesitate to reach out in the future if you ever need anything!
- Smile Team ✨
Great support from Ezra, the matter was not straightforward and he never let go until we knew where the issue was coming from. This included a meet call afterhours. Unparalleled support
¡Gracias por tomarte el tiempo de compartir tu reseña! Siempre nos complace ayudarte 😍
- Smile Team ✨
