Smile: Loyalty Program Rewards
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Reviews (4,650)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this loyalty app as easy to set up, no‑code, and intuitive for staff and customers. Many report better repeat purchases and retention through points, VIP tiers, referrals, and flexible rewards like shipping discounts and collection‑specific offers. The free plan is praised as generous for small businesses. Long‑time merchants call it reliable across online and POS, with fast, friendly support that helps with complex configurations and store‑specific issues.
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I really enjoy this reward program & so do my customers! I had some questions, and I got a response quickly from the customer service team. Lynn in particular was very helpful and accommodating!
Thank you so much for taking the time to leave this review and for all your kind words! We're so glad to hear that you've had a great experience with both our app and our support team 🤩
Don't hesitate to reach out in the future if you ever need anything!
- Smile Team ✨
We have used this App for several years and works great for us!
Thank you so much for taking the time to leave this 5-star rating 💛
- Smile Team✨
Very helpful, resolved my issue right away.
Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with our support team 🤩
Don't hesitate to reach out in the future if you ever need anything!
- Smile Team ✨
Shelby was quick to respond and provided thorough step-by-step instructions that helped me successfully acheive my task. Thank you!
Thank you for taking the time to leave us this 5-star review! We're so glad that Shelby could help ☺️
- Smile Team ✨
Customer service is outstanding. The team worked quickly to get someone to resolve an issue where the landing button had disappeared from my site, and were quick to respond to emails.
Thank you for taking the time to leave this review and for all your kind words! We're so glad to hear that you've had a great experience with our support team 🤩
- Smile Team ✨
Jade was great! She addressed my concerns promptly and did what was necessary to make a customer happy. That's what I call customer service :)
Thank you for taking the time to leave us this 5-star review! We also think Jade is great 😍🤩
Don't hesitate to reach out if you need anything further!
- Smile Team ✨
Super easy (almost too easy) and VERY helpful customer service.
Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!
Lisa - Smile Team✨
Really thoughtful customer support. We’ve used this app for years and have grown our customers and loyal customers so much since working with them!
Thank you so much for taking the time to leave this review and for all your kind words! We're so glad to hear that you've had a great experience with both our app and our support team 🤩
Don't hesitate to reach out in the future if you ever need anything!
- Smile Team ✨
Great Support! Well done guys... on the pricier side, but functional and like the klaviyo integration.
Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!
Ezra & Lisa - Smile Team✨
Had a z-index issue where the rewards button was sitting on top of the checkout button. Reached out to support and they walked me through the fix! \
Thank you for taking the time to share your review! We're always happy to help ☺️
- Smile Team✨
