Smile: Loyalty Program Rewards
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (4,650)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants describe this loyalty app as easy to set up, no‑code, and intuitive for staff and customers. Many report better repeat purchases and retention through points, VIP tiers, referrals, and flexible rewards like shipping discounts and collection‑specific offers. The free plan is praised as generous for small businesses. Long‑time merchants call it reliable across online and POS, with fast, friendly support that helps with complex configurations and store‑specific issues.
Refine
-
By rating
Great customer service team. Lynn was extremely helpful and got back to us quickly.
Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with Lynn 🤩
Don't hesitate to reach out in the future if you ever need anything!
- Smile Team ✨
Great customer service and communication from Erin - very quick response and fixed my issue immediately.
Thank you for taking the time to leave us this 5-star review! We're so glad that Erin could help ☺️
Don't hesitate to reach out in the future if you ever need anything!
- Smile Team ✨
The Smile.io app is great. Their support team is simply amazing! We have really enjoyed our experience.
Thank you so much for your review! It's was lovely to chat with you!
- Angie & the Smile Team ✨
Great customer service from the team at Smile. Fast and detailed reply. My customers love using the rewards program. It's a great purchase incentive.
Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!
Lisa - Smile Team✨
Support is always very helpful and prompt in their response! We've had a great experience with this app.
Thank you so much for taking the time to leave this review and for all your kind words! We're so glad we could help ☺️
- Smile Team ✨
The whole Smile team was incredibly accomodating, making contact regularly and checking in to see how things were going. Amazing customer service!
Thank you for taking the time to leave this review and for all your kind words! We're so glad to hear that you've had a great experience with our support team 🤩
- Smile Team ✨
Super fast and helpful responses are always standard. Thanks Smile for the great service!
Thank you so much for taking the time to leave this review and for all your kind words! We're so glad we could help ☺️
- Smile Team ✨
We were having a technical issue that wasn't going to resolve quickly. Angie helped us find a work around that was easy and effective. We appreciate the prompt and friendly assistance!
Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with Angie 🤩
Don't hesitate to reach out in the future if you ever need anything!
- Smile Team ✨
Eric is very helpful!
The basic plan is already fulfilled most of the functions / features we are looking for.
Thank you so much for taking the time to leave this review and for all your kind words! We're so glad that Erin could help ☺️
- Smile Team ✨
Ezra & Team were quick to deploy a bug fix to a small issue the app was having. Other than that the app is outstanding and full of cool features.
Thank you for taking the time to leave this review and for all your kind words about the Smile app! We're so glad to hear that you had a great experience with Ezra and our support team 🤩
- Smile Team ✨
