Smile: Loyalty Program Rewards
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Reviews (4,649)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this loyalty app as easy to set up, no‑code, and intuitive for staff and customers. Many report better repeat purchases and retention through points, VIP tiers, referrals, and flexible rewards like shipping discounts and collection‑specific offers. The free plan is praised as generous for small businesses. Long‑time merchants call it reliable across online and POS, with fast, friendly support that helps with complex configurations and store‑specific issues.
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I reached out to Smile to help me resolve an issue that I was having with a customer using her points. Lisa was very helpful. She resolved my issue quickly. Thank you!
Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!
Lisa - Smile Team✨
Lisa was great! She helped me phase out my rewards program and help my customers with the transition. Thanks Lisa!
Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!
Lisa - Smile Team✨
Analisa was very helpful with my questions!
Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with Analisa 🤩
Don't hesitate to reach out in the future if you ever need anything!
- Smile Team ✨
Lisa took a look at our site and helped us solve our problem in a matter of minutes.
Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!
Lisa - Smile Team✨
Lynn provided me amazing customer service yesterday to an issue I was having. She went above and beyond to ensure I was satisfied!
Thank you for sharing your review! We also think Andrea is amazing 😍
- Smile Team
Ezra and Andrea were extremely helpful with the questions we had.
Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with Ezra & Andrea 🤩
Don't hesitate to reach out in the future if you ever need anything!
- Smile Team ✨
We installed Smile recently on our website and so far we are very happy with it. Their customer service is outstanding, always available to help.
Thank you so much for sharing your review! We love that you're seeing the value in using our app on your store, and our team is always happy to help 😍
- Smile Team
Quick response times. Super appreciated! I appreciate when one Smile Team member picks up on the conversation seamlessly to keep the ball rolling.
Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with our Support Team 🤩
Don't hesitate to reach out in the future if you ever need anything!
- Smile Team ✨
Excellent support team! They also offer a broad range of highly customizable features which is important if you're a business wanting to make sure that your brand is homogenous with apps like Smile!
Thank you for sharing your review! We're so glad to hear that you've been having a great experience with our team and our app 🤩
- Smile Team ✨
Shelby was great and very specific with her help. Appreciate the help.
Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with Shelby 🤩
Don't hesitate to reach out in the future if you ever need anything!
Smile Team ✨
