Smile: Loyalty Program Rewards
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Reviews (4,649)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this loyalty app as easy to set up, no‑code, and intuitive for staff and customers. Many report better repeat purchases and retention through points, VIP tiers, referrals, and flexible rewards like shipping discounts and collection‑specific offers. The free plan is praised as generous for small businesses. Long‑time merchants call it reliable across online and POS, with fast, friendly support that helps with complex configurations and store‑specific issues.
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Lynn was amazing! She took time answering all my crazy questions as I got set-up. There was nothing she left unsolved. If I need help again, I hope she is available! Thanks again!
Thank you for sharing your review! We also think Lisa is amazing 😍
- Smile Team
Fabulous support! Lynne was very responsive and helpful, i was able to configure my POS to better use customer points. Success all round!
Thank you for sharing your review! 😍
- Smile Team
Great experience with Smile.io – Erin was super helpful and made everything easy. Thank you!
Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with Erin 🤩
Don't hesitate to reach out in the future if you ever need anything!
- Smile Team ✨
This is a quick way to add a robust loyalty program to your store. I love that it will work in store and online! Looking forward to using all the features. I am impressed at how quick it is to install and integrate.
I was shopping around for a rewards program for our store and I reached out to Smile with some questions. Their team was super helpful and responsive. Andrea, Lynn, Cole, Shelby and their entire team helped answer any questions I had. Setup was easy too.
EDIT: I had some follow up questions and Lynn was super helpful and answered all my questions very quickly!
Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with our Support Team 🤩
Don't hesitate to reach out in the future if you ever need anything!
- Smile Team ✨
Lynn was very helpful today, cleared up some technical questions for us.
Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with the Lynn 🤩
Don't hesitate to reach out in the future if you ever need anything!
- Smile Team ✨
Erin was very helpful in solving my issue and provided advice on how to avoid it in future, Thank you!
Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with Erin 🤩
Don't hesitate to reach out in the future if you ever need anything!
- Smile Team ✨
Support is unlike any other i've received, very clear help and instructions on how to get out of certain situations, timely replies are a norm on this app which is crucial for success. Great app and easy to use as well.
Thank you so much! We're so glad to hear that you had a great experience with our team and our app 🤩
- Smile Team ✨
Very helpful support! They helped enable us to use the program to it's full potential. Really appreciate their quick and generous support!
Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!
Lisa & Erin - Smile Team✨
Cole at Smile.io has been absolutely amazing to work with! He’s professional, kind, and always provides excellent customer service. You can tell he truly cares about the people he’s helping. It’s been such a great experience communicating with him!
Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with the Cole 🤩
Don't hesitate to reach out in the future if you ever need anything!
- Smile Team ✨
