Smile: Loyalty Program Rewards
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Reviews (4,649)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this loyalty app as easy to set up, no‑code, and intuitive for staff and customers. Many report better repeat purchases and retention through points, VIP tiers, referrals, and flexible rewards like shipping discounts and collection‑specific offers. The free plan is praised as generous for small businesses. Long‑time merchants call it reliable across online and POS, with fast, friendly support that helps with complex configurations and store‑specific issues.
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Fantastic app with excellent support! The setup was smooth, and everything works just as expected. I had a few questions along the way, and the support team—especially Ezra—was incredibly helpful and quick to respond. It's great to see an app backed by such dedicated customer service. Highly recommend!
Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with Ezra 🤩
Don't hesitate to reach out in the future if you ever need anything!
- Smile Team ✨
Works well and that's all you can ask for. Good customer service too! Thanks Shelby!
Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!
Lisa - Smile Team✨
Smile support are incredibly helpful and available to support you whenever you are in need. Great values are behind their support team which is rare to find in current times.
Thank you Lynn.
Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with Lynn 🤩
Please don't hesitate to reach out in the future if you need anything!
- Smile Team ✨
I'm brand new to this ... but I can say for certain that the help I got through their chat mechanism really helped me along. I had a few questions about how the app was going to work. I dealt both with Cole and Lisa and quickly got answers to my questions, strategy hints and technical help.
I waited on average - about 10 minutes for help (they said I'd get it within 4 hours so this was a relief).
Hopefully use of the SMILE app will be smooth sailing, but for what it's worth; I'm happy there are people "nearby" to help if I have problems
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out in the future if you need anything else!
- Smile Team ✨
SO helpful with their one-on-one support! Thank you to Lisa in Support!
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out in the future if you need anything else!
- Smile Team ✨
shelby is very helpful!!!
Thank you so much for the review! We're so glad to hear that you had a great experience with Lynn and Ezra 🤩
Don't hesitate to reach out if you ever need anything!
- Smile Team ✨
i don't know how my customer redeems your point
Thank you for your feedback here, we really appreciate it. Someone has reached out internally to address these issues and come to a solution for you.
This is my first loyalty app to try out, trying to increase the LTV of our customers. Integration was a breeze and their customer service is top notch. Really excited to see how our customers engage with the loyalty app. Highly recommended.
We really appreciate your kind review 💖
Don't hesitate to reach out in the future if you need anything else!
- Smile Team ✨
Lisa was amazing. Quick to help out. Gave me trail to test out features so I know if it meets my business needs.
Thankyou to Ezra for assiting with the unique referral codes through mailchimp. Even though this was an external app, He was more than happy to help to find a solution for us.
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out in the future if you need anything else!
- Smile Team ✨
