Smile: Loyalty Program Rewards
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Reviews (4,649)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this loyalty app as easy to set up, no‑code, and intuitive for staff and customers. Many report better repeat purchases and retention through points, VIP tiers, referrals, and flexible rewards like shipping discounts and collection‑specific offers. The free plan is praised as generous for small businesses. Long‑time merchants call it reliable across online and POS, with fast, friendly support that helps with complex configurations and store‑specific issues.
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Thanks for answering our questions! Great service :)
Thanks so much for rating us 5/5 stars! We truly appreciate you taking the time to do this 🙂
- Smile Team ✨
Quick customer support on chat!
Thanks for taking the time to leave us a review! 💛
They responded in 5 hours and we got the issue resolved in less than 24/hrs. Great help, thanks Lynn & Shelby
Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with Lynn & Shelby 🤩
Don't hesitate to reach out in the future if you ever need anything!
- Smile Team ✨
Excellent Customer service. Very helpful, helped me through when I did not understand and was patient and kind. 10/10
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions. We're always here when you need us!
- Smile Team✨
Customer service is exceptional! The team has been very timely in their responses and always come back with solutions.
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions.
Smile Team ✨
Jade was very helpful with the questions i had today on live chat. They answered my questions, and resolved my issues quickly and clearly.
Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with Jade 🤩
Don't hesitate to reach out in the future if you ever need anything!
- Smile Team ✨
Erin was absolutely fantastic! She not only quickly understood the issue I was having but also explained exactly why it was happening in a way that was easy to understand. She walked me through the solution step-by-step, stayed friendly and patient the entire time, and even made sure to confirm everything was working perfectly before wrapping up.
Her communication was clear, her expertise was obvious, and her positive attitude made the whole process a breeze. I truly appreciate the extra care she took to ensure I felt confident moving forward.
If all support experiences were like this, troubleshooting would never be stressful. Thank you, Erin!
Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with Erin 🤩
Don't hesitate to reach out in the future if you ever need anything!
- Smile Team ✨
Smile is a great app with prompt, excellent customer support — very happy!
Thank you for sharing your review! We love that you're seeing the value in using our app on your store 😍
- Smile Team
Very clean and easy to use. Very helpful staff - Erin, she understood all my needs and explain things very clearly.
Thank you for sharing your review!
- Smile Team
The customer support staff was very helpful. Both Shelby and Erin got back to me quickly, we very helpful, and provided solutions to my problems.
Thank you for taking the time to share your review! We're always happy to help 😍
- Smile Team
