Smile: Loyalty Program Rewards
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Reviews (4,649)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this loyalty app as easy to set up, no‑code, and intuitive for staff and customers. Many report better repeat purchases and retention through points, VIP tiers, referrals, and flexible rewards like shipping discounts and collection‑specific offers. The free plan is praised as generous for small businesses. Long‑time merchants call it reliable across online and POS, with fast, friendly support that helps with complex configurations and store‑specific issues.
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Lynn was nice and very helpful. Thanks!
Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with Lynn 🤩
Don't hesitate to reach out in the future if you ever need anything!
- Smile Team ✨
amazing customer support, Erin was very helpful :)
Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with Joana 🤩
Don't hesitate to reach out in the future if you ever need anything!
- Smile Team ✨
Lisa was great and super helpful. All questions and concerns were answered!
Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!
Lisa - Smile Team✨
Jade helped me navigate several questions regarding the Loyalty VIP Tier system in Smile. She was very patient and gave me the information I needed without just handing me off to blogs/tutorials. Thank you!
Thank you for taking the time to leave us this 5-star review! We also think Shelby is exceptional 😍🤩
Don't hesitate to reach out if you have further questions.
- Smile Team ✨
Excellent chat support, Erin was really helpful and knowledgeable. Thanks.
Thank you so much for sharing your review! We also think Erin is excellent 😍
- Smile Team
Very good experience with customer care , amazing team! very quick responses and very helpful!
Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with our Support Team 🤩
Don't hesitate to reach out in the future if you ever need anything!
- Smile Team ✨
Helpful and understanding support team. Thanks Jade, for resolving my setup issue with the web platform changes.
Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with Jade 🤩
Don't hesitate to reach out in the future if you ever need anything!
- Smile Team ✨
After a few emails bouncing around between agents, I finally got to Lynn. Once I explained the situation, she had me squared away in no time. If I’d gotten Lynn from the start, this would’ve been a no-brainer 5/5 — she’s the MVP here!
I want to give special recognition to my rep - Cole for going above and beyond in helping me customize my loyalty program. It took many conversations and quite a bit of pivoting, but he never lost patience and consistently delivered solutions tailored to my needs. His dedication, professionalism, and outstanding customer service made the process successful. Truly 5-star support—I couldn’t be more grateful!
Thank you so much for the review, we really appreciate it 💖
Don't hesitate to reach out if you have any questions!
- Smile Team ✨
10/10, Lisa went out of her way to provide me screenshots to explain my question. She also checked back in with me after a day to see if I had any more questions. Thank you so much for your help!
Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!
Lisa - Smile Team✨
