Smile: Loyalty Program Rewards
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Reviews (4,649)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this loyalty app as easy to set up, no‑code, and intuitive for staff and customers. Many report better repeat purchases and retention through points, VIP tiers, referrals, and flexible rewards like shipping discounts and collection‑specific offers. The free plan is praised as generous for small businesses. Long‑time merchants call it reliable across online and POS, with fast, friendly support that helps with complex configurations and store‑specific issues.
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Quick communication and easy resolution to complicated problem. THANK YOU!
Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!
Lisa - Smile Team✨
Very easy to use and integrate into our existing shop and theme ! Exactly what we wanted for the lifecycle of our shop
Thank you so much for the 5-star review and for all your kind words about Smile! We really appreciate it 💛
Don't hesitate to reach out in the future if you ever need anything!
- Smile Team ✨
Very happy with the solutions and service I received over the past few days. Erin and her team were super helpful and got me through a new implementation. Thank you!
Thank you for taking the time to leave this review! 😊 We're so glad to hear that you had a great experience with Erin and the rest of the Smile support team 🤩
Don't hesitate to reach out in the future if you ever need anything!
- Smile Team ✨
Smile.io is working much better than our previous loyalty app and the response from team has been great. Thank You!
Thank you so much for taking the time to leave this review! We really appreciate it 💖
- Jade & The Smile Team ✨
Great service especially from Joana, highly recommended
Thank you for taking the time to leave this review!
Hannah, as the Merchant Experience Manager, was incredibly efficient and responsive, providing me with exactly what I needed in a timely manner. Her attention to detail and quick responses have positioned our account for a healthy future.
Thank you so much for leaving us a 5-star review!
Don't hesitate to reach out if you have any questions.
Smile Team ✨
Shelby was very helpful and gave me additional information to make my program work better.
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions.
Smile Team ✨
This app has been fabulous. My customers are feeling rewarded and appreciated. The customer service is spot on! Love using this app.
Thank you, again!! We really appreciate you taking the time to update your review 💖
Don't hesitate to reach out if you have any questions.
- Smile Team ✨
Really happy with Karens customer service in helping resolve an issue I had.
Thank you for taking the time to leave this review. Our support team has reached out to learn more.
I was upset about the costs with the app. Cole reached out and made everything better. He assured me and helped with the issues I was dealing with
Thank you for your review! We look forward to working with you closely :)
